Mark Ryden USA Official StoreReviews of markrydenusa.com

Slow customer service, arrived late after I paid for express delivery. I was promised a refund that I still have not received. Will never order from here again.

Website never updated that my order had been shipped. Paid for express shipping (5-8 days) but took 14 days for package to arrive. Sent 3 emails to customer service about my purchase and only had one replied to in which they stated it was an issue with the shipper but never giving me any tracking. Bag did arrive and is a fairly nice bag. Better communication and a website that actually shows tracking would be nice.

Tempo di Consegna troppo lunghi. Corriere UPS ha rimodulato la consegna varie volte e la richiesta dello sdoganamento ed importo non previsto in fase di acquisto

After 3 weeks i still didnot receive the bag.

I love the product. I am unhappy about paying extra for shipping to recieve early, but I received the product even later than regular shipping.

First order was canceled, supposedly out of stock. So I messaged them and have yet to receive a reply. Did not see my refund yet either. Placed an order for the same bag but with three compartments, hoping it is in stock. Haven’t heard a word about shipping or a reply back to my initial inquiry. Not happy so far; the shipping time for a place that is in the U.S. and processing time is way too long.