Customer Service Working Time:9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special CaseMarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.
Markethairextension (markethairextension.com) has 364 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
364 approved reviews, newest moderated first
WHITNEY
I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde ones for some added colour. I've bought about 5 or 6 packs now since finding them and will keep purchasing. They don't have a strong coloured smell like other brands, they are much nicer quality than all others I have found. Very happy with them
Annise F.
I was not happy with the product sent to me. I’ve requested a full refund and all they have done is either offer me 7% off . When I made it clear that I wanted a full refund they have COMPLETELY IGNORED ME, and will not respond to any emails or calls
Response from MarkethairextensionJun 2, 2021
Dear Annise Fryatt We are terribly sorry that you seemed not to be very satisfactory with your order, I am really sorry for the delay respone because of we need extra time to apply the RMA#, and we need to ask you for the photo of the hair you received, after our csr has applied the RMA for you to return the packege, you can ship it back, and we will make the refund for you when we receive the items, if you has any problem, next time pls email us your return request via: [email protected] but not via live chat, we will help you to resolve your problem whithin 24 hours , thanks for your order! Jacky MarketHairExtension
kathryn S.
Bad quality I got in my sec order I contacted them and they didn’t care had someone who couldn’t even type a proper sentence respond saying they check the quality... and did nothing
Response from MarkethairextensionMay 26, 2021
Dear Kathryn We are terribly sorry that you seemed not to be very satisfactory with your sec order, our hair is 8a-9a grade, not the best, but with the price our hair is great, I am really sorry for the delay respone because of we need extra time to apply the RMA#, and we need to ask you for the photo of the hair you received, after our csr has applied the RMA for you to return the packege, you can ship it back, and we will make the refund for you when we receive the items, if you has any problem, next time pls email us your return request via: [email protected] but not via live chat, we will help you to resolve your problem whithin 24 hours , thanks for your sec order! Jacky MarketHairExtension
Lauren P.
DO NOT BUY FROM HERE. DON’T WASTE YOUR MONEY! Poor quality extensions and AWFUL customer service. When contacted customer service, they don’t even respond at all and they just ignore you. They claim you have 1 week to return the products, but they won’t even tell you the return address. What a scam of a company. Don’t waste your time and money. Super disappointed.
Response from MarkethairextensionApr 5, 2021
Dear Lauren We are terribly sorry that you seemed not to be very satisfactory with our products, our hair is 8a-9a grade, not the best, but with the price our hair is great, I am really sorry for the delay respone because of we need extra time to apply the RMA#, after our csr has applied the RMA for you to return the packege, you can ship it back, and we will make the refund for you when we receive the items, if you has any problem, next time pls email us your return request via: [email protected] but not via live chat, we will help you to resolve your problem whithin 24 hours , thanks for your order! Tommy MarketHairExtension
Bonny-Rose B.
So dissatisfied with the “golden blonde” #16 it looks nothing like the photo as the one I have received is orange with no tones of blonde what so ever. I have shopped the shade of 16 before and never got this kind of colour. Not true to photo.
Response from MarkethairextensionMar 29, 2021
Dear Bonny Rose i am really sorry to see your problem, our color chart is different than other brand, if the color of your order can not match your hair, pls contact us for exchange or return, both are granted, if you not sure the color, you can email us the photo of your hair, we can match the color for you! Tommy MarketHairExtension
Chamaree Iranga Ganegoda P.
Please do not buy these hair extensions . They are deceptive . The colour chart on website do not match the products they send and the they say they refund/ exchange but charge shipping on both sides which is more than the actual extensions . If you want good quality extensions buy from eden hair. They have replied saying the colour #33 is red . It is not I have colour chart from website for proof . #30 is red. Please go and check their website . If you are genuine , then send me the correct color as per site colour chart with free return shipping . It is definitely deceptive colours and your fault so do not write further deceptive defences to review
Response from MarkethairextensionMar 25, 2021
Dear Chamaree i am really sorry to see your problem, as i know you bought is #33, you said our #33 is red hair, yes our #33 is a little close to the red color, it is right, but not the same, our #33 is the same as the photo shown on our site, you are the first customer who said our #33 is not matched, and you also want highlight color, but the #33 is pure drark auburn color with no highlight, so we judged this is not our fault! pls email us for the more help, we will be happy to assist you! Jacky MarketHairExtension
Brooke W.
If I could give it no stars I would absolute worst company I’ve ever dealt with in my whole entire life. Ordered end of January, paid for express to come in two days. I didn’t get it until early March and that’s only because I told them I wanted a refund. Didn’t even send me what I ordered , won’t give me a refund without taking photos of the hair and telling the, in depth what’s wrong with it. Have a week to return it that’s if they tell you in a week what the return address even is. Don’t ever order from here , terrible , horrible. I’m disgusted
Response from MarkethairextensionMar 23, 2021
Dear Brooke I am really sorry for the delay respone because of we need extra time to apply the RMA#, just found your order in our system, our csr has applied the RMA for you to return the packege, you can ship it back, and we will make the refund for you when we receive the items, if you has any problem, next time pls email us your order num via: [email protected], we will help you to resolve your problem whithin 24 hours, thanks for your order! Tony MarketHairExtension
G#
I ordered and paid extra for 2-3 day shipping and I haven’t received it! Now I’m not even sure if the site is real!! Will be asking for a refund..Most companies give you an updated email when your order is shipped I have received no communication except for the first email saying that it was in stock with a tracking number that does not give me any updates it just takes me back to the website. Horrible horrible service no one answers the phone either
Response from MarkethairextensionMar 7, 2021
Hi G# I am really sorry for the the problem, pls email us your order num via: [email protected], we will help you to resolve your problem whithin 24 hours, thanks for your order! Jack MarketHairExtension