MarkethairextensionReviews of markethairextension.com

After buying for several years, the batch I received was very tangled and had a ton of split ends. My hair looked awful. I contacted customer service and after a few messages back and forth and providing photos, I was completely ignored. I have yet to receive a refund or replacement and think this company is a little scammy in its practices. Will be going somewhere else from now on.

I am not happy with my product. 150 grams of hair and its thin and red hair when I ordered dark brown. Also its not long enough 18". Now I honestly think I need 24". Beside that it took about a month to arrive - from China to Canada. I would like a refund. Please have someone contact me.

It feels like horse hair or fake hair. It's so frizzy and sucks after two weeks not even. Donna Bella has stayed soft for two years.

I went on their chat and I needed dark brown beads on the micro loop extensions. I was ordering 2 different colors but needed darker beads then they came with. The person on chat said it would be fine to make a note when I ordered and she would also put it on my order. So I ordered and it was all most $150 for both colors of extensions. I gave the order number to the person on chat and they said it was all set. Well they came and they didn't put the darker beads on them so they are completely useless. I emailed them 10 times to try to return them and they never once responded. Never again will I trust what they say or order from them.

Ordered 3 hair pieces totalling just short of £100 only to have them lost in the post. Tracking info on their end said it had been delivered but I had no parcel. I asked for more accurate tracking but they could not provide me with any more details and told me to wait it out. Months down the line and a few online chats later I’ve given up and am £100 down. It’s a shame because I’ve ordered from them before and receive good quality pieces but the poor customer service has completely put me off reordering again with the risk of loosing that amount of money, it’s not worth the risk. They even had the audacity to follow up months later asking about the quality of the hair that I didn’t receive! I have emailed you within the past few days and not had a reply yet. Order EN6690176841H. I’m happy to edit/delete the review if the issue is solved.

I love the hair but they have sent me 50 strands short on my clients order of 100 and they won’t reply to my e mails I’m guessing they don’t want to deal with it and send me the rest to correct it so I’m not happy .

To begin with, extensions are shipped from China which I did not anticipate the given.ca web address. I thought I was buying from a Canadian company. The extensions took a month arrive- at which point all the events I needed them for had passed. Once I did receive them, the color did not look the same. When I asked for a refund, they stopped responding to my emails. Once I posted a bad review, they responded offering a refund, but did not take accountability. Its just bad customer service all around.

Very upsetting that I paid for EXPRESS shipping for 28$ and it still took a week to get my order! ALSO the customer service is VERY bad, they are never available on the phone and they never answer emails. I do not recommend paying for express shipping, waste of money