Mariam's CollectionReviews of mariam-col.com

Response from Mariam's CollectionMar 17, 2026

Assalamu Alaikum dear sister, We are truly sorry for your experience, and we sincerely apologize for the disappointment and inconvenience this has caused you, especially during such an important time before Eid. Due to the overwhelming number of orders during Ramadan, the demand unfortunately exceeded our stock and fulfillment capacity. This is something we take full responsibility for, and we deeply regret not handling it better or informing you in time. For orders affected by stock issues or delays, we are preparing special compensation for our customers. Please kindly reach out to our customer support via WhatsApp, and we will make sure to take care of your case properly. We humbly ask for your understanding and hope you can give us another chance. Please don’t let one unpleasant experience define your view of us — we are constantly learning, improving, and working hard to serve our sisters better. May Allah ease all of our affairs. 🤍 Mariam’s Collection Team

Response from Mariam's CollectionMar 17, 2026

السلام عليكم أختي الكريمة، نحن نعتذر لكِ بشدة عن هذه التجربة، ونتفهم تمامًا شعوركِ بالإحباط، خاصة مع انتظاركِ للطلب قبل العيد. هذا لم يكن أبدًا المستوى الذي نطمح أن نقدمه. بسبب الضغط الكبير جدًا في طلبات رمضان، للأسف واجهنا نقصًا في بعض المنتجات وتأخيرًا في الشحن، وهذا أمر نتحمل مسؤوليته بالكامل ونأسف لأننا لم نتمكن من خدمتكِ بالشكل المطلوب أو الرد عليكِ في الوقت المناسب. نرجو منكِ لطفًا تزويدنا برقم الطلب الخاص بكِ هنا أو التواصل معنا عبر خدمة العملاء على واتساب، حتى نتمكن من مراجعة حالتكِ بشكل دقيق وتقديم حل مناسب وتعويض خاص لكِ. نحن نقدر ثقتكِ، ونتمنى ألا تكون هذه التجربة سببًا للحكم علينا، فنحن نعمل باستمرار على تحسين خدماتنا وتفادي مثل هذه المشاكل مستقبلًا. جزاكِ الله خيرًا، ونسأل الله أن ييسر لنا ولكم 🤍 Mariam’s Collection Team

Response from Mariam's CollectionMar 12, 2026

Assalamu Alaikum dear sister, Thank you for giving us a chance and for sharing your honest experience. We completely understand that trying a new brand online can sometimes feel uncertain at first, so it truly means a lot that you trusted us. Alhamdulillah, we’re so happy you loved the pearl dress! Thank you for your support and recommendation — it means the world to our small team. 🌙

Response from Mariam's CollectionMar 9, 2026

Assalamu Alaikum dear sister, Thank you for your message. According to our shipping records, the items in this order were packed and dispatched together. However, we take this matter very seriously. Could you kindly provide a short unpacking photo or video so our team can investigate further? If we confirm that an item was indeed missing, we will absolutely arrange either a replacement or a refund for you, insha’Allah. Thank you for your cooperation and understanding. Warm regards, Mariam’s Collection Team

Response from Mariam's CollectionMar 9, 2026

Assalamu Alaikum dear sister, Thank you for sharing your feedback. We’re sorry to hear that the size did not work out as expected. As mentioned in our return policy, returns due to sizing selection are not included in our return coverage. However, our customer service team is always happy to assist with sizing advice before purchase to help our sisters find the best fit. If you need any help in the future, please feel free to reach out to us. Warm regards, Mariam’s Collection Team

Response from Mariam's CollectionMar 8, 2026

ssalamu Alaikum dear sister, We are truly sorry to hear that the size did not fit as expected. Your experience matters a lot to us, and we would sincerely like to help resolve this for you. Please kindly contact our customer service on WhatsApp at +1 555 870 3890 so we can assist you with a solution as soon as possible, insha’Allah. May Allah make things easy for all of us. 🌙

Response from Mariam's CollectionMar 6, 2026

Assalamu Alaikum dear sister, Thank you sincerely for your beautiful and thoughtful review. It truly means a lot to our team to hear that your first experience with Mariam’s Collection was such a positive one. Alhamdulillah, knowing that you appreciate the quality, modest design, and care we put into our pieces encourages us to keep improving and serving our sisters better. May you wear your abayas with confidence and grace, insha’Allah. Your support truly means so much to us. 🌙

Response from Mariam's CollectionMar 6, 2026

Assalamu Alaikum dear sister, Thank you so much for your kind words and support. We’re truly happy to hear that you enjoy the quality, comfort, and the pockets in our abayas — we design them with everyday modest wear in mind. May you wear them with confidence and ease, insha’Allah. We hope Mariam’s Collection can continue to be part of your modest wardrobe. 🌙