Marcus StoreLaunching in 2015, Marcus is an online fashion destination for men, born of the need to provide cool and modern closet classics.
Marcus Store (marcus-store.com) has 420 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
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Excellent
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Clothing & Underwear · Ozone Park, New York
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420 approved reviews, newest moderated first
DAVID
I've ordered and paid for two windbreaker jackets twice, the first order a month ago. Never received.
Response from Marcus StoreNov 5, 2024
We apologize for the delay you’ve experienced with your orders. Your jackets should have been delivered by now. If you still haven't received them, please reach out to us at [email protected], and we’ll be happy to assist you further. Thank you for your patience!
Mike J.
The response i got when my order wasn't delivered
MID N.
When I received the jacket, it was just as nice as pictured in the online catalog. It is well made and comfortable to wear. It arrived within 7 days of my order in a double plastic shipping bag. It is a lightweight jacket perfect for my Arizona winter months outside wear.
Response from Marcus StoreNov 5, 2024
Thank you for your kind feedback! We're thrilled to hear that the jacket met your expectations and that you find it well-made and comfortable. It’s great to know that it’s perfect for the Arizona winter. We appreciate your support and hope you enjoy wearing it!
D F.
Very happy with the jacket I ordered, BUT it was estimated that delivery to California would take 7 days. I needed the jacket for a trip. The jacket arrived when I got back, like 15 days after ordering.
Mr. Jonathan R.
The jacket was too big and I am expected to pay 18.50€ to send it back. We order all the time from Shein, Zalando and similar websites. This is the first time I have ever been asked to pay for a return. I feel totally cheated by Marcus store. I will be telling as many people about my experience as possible. Including Facebook and Instagram.
Andres Diaz C.
1. The Size of the order was based on your charts AND arrive bigger thank expected. 2. Returning Is very complex AND very expensive to Italy so I'm real terms return Is just impossible. 3. Not happy, good product in quality terms but unreal in comercial terms. Regards Andrés Diaz
Joe D.
The jacket is of poor quality. You offer 100% guarantee or you give a refund. After multiple attempts you have failed to provide the information to return the jacket and get a refund.
Michael N.
I still have not received my order. What’s up?