ManyChatReviews of manychat.com

Logged me out my account, charged me for a subscription that i didnt consent to or even know I was subscribed to, wont let me log back in. Avoid!!!!! i hope yall get sued and shut down.

I strongly advise against using ManyChat. Their business model pushes you to constantly buy more room for contacts and add-ons. The desktop version is poorly designed, and you can't block unwanted contacts, leaving you vulnerable to unwanted interactions. Additionally, they restrict editing many contact fields, a feature that other companies typically offer. For instance, you can't directly add WhatsApp user information; it must come through automation. If a user provides incorrect information, you're stuck with it, unable to make corrections. Support is unhelpful and often suggests requesting new features rather than providing immediate solutions. Avoid this company; they are unreliable and untrustworthy.

Absolutely poor service, cannot log in for 25 out of 30 days, zero customer support, shady pricing, it was mentioned as 19 pounds and then deducted 55 pounds

I requested refund for the first day I subscribed and I got my money after 4 hours. It was fast and easy.

Your login process is sucks, it just wasted my time

Manychat billed me days after i cancelled my subscription :(((((((((( I am crying why would they do that! They have lost me really. They say the following but still charged me "Please keep in mind that the subscription won't cancel immediately. The status of your subscription will become "Pending cancelation", and the subscription will be canceled completely at the end of your billing period. Do not worry, you won't be charged for it again. If you changed your mind, you can get back to Pro during the "Pending Cancellation" status. To do this, just click the green "Return to PRO" button seen in the screenshot above. NOTE that you need to cancel your Pro subscription first if you want to permanently disable your bot. Hope this helps!"

DON’T USE MANYCHAT!! THEY WILL CHARGE YOU MORE THAN YOU AGREE TO PAY AND THERE IS NOTHING YOU CAN DO!! AND THEY WONT TELL YOU WHEN YOU SIGN UP

Eight days we've been waiting for a response to a support ticket. Either grow your support team or pack your bags and go home. The unreliability of both the platform and support agents makes Manychat untenable as a solution for our business.