ManyChatReviews of manychat.com

Well guys lets' be honest - the Comment to DM tool is great - but do we need your service anymore? Overpriced!

I like the idea, and when it works, it's awesome. But many times, it doesn't work, or stops working in the middle of a running campaign. There is no helpdesk and it takes forever to find and solve the problem. This costs too much unfortunately (both time and leads). The idea is great, I hope they improve. I have a free account now, but if it would work better, I would definately take a payed account.

It looks like a legitimate company, but it's not. I canceled my membership, and they still charged me without warning. They charge you even after you cancel, and the email says, "This is your last invoice." But the worst part is that they continued charging me the following month. Scammers, beware! There are better companies out there. Don't waste your money and time. Edit: Support solved my problem. They said that their refund policy doesn't normally apply in my case, but they said they would "make an exception".

Works but has a lot of bugs and issues with their UI even though its soo basic and simple. sometimes im shocked by the amount of issues i find just doing normal tasks

Very useful and helpful .

Love the service. Hate their billing model. They charge per contact and count every person who DMs you, even if they aren’t DMing a keyword or interacting with ManyChat in anyway. They know this is a broken system and have yet to fix it, charging people excessive amounts in the meantime.

I can't live without Manychat, but it's so glitchy. Automations often don't work and it's not super straight forward to use.

I find MC to be a not user-friendly. I constantly need help from other sources (ie, mentor coaches, friends, YouTube, etc)... find it very frustrating that I have to go that route. Just wish it was easier to understand and use.