HH
Excellent Tech Support Followup
I’m relatively new to using ManyChat, about 4 months, and I’m still not using the full power of the platform, but I wanted to write this review to specifically call attention to their customer support. Currently there is an issue with Meta that is impacting my automations (not ManyChat’s fault) but their support team has been extremely responsive, like next level. They PROACTIVELY out every few days to give me updates, even if there is no update to give, they still stay in touch with me. While my issue is frustrating it is VERY helpful to know that the MC team is on my side and out there to support me.


