ManyChatReviews of manychat.com

O manychat é fantastico! Melhor empresa de automação para redes sociais.

As a small business owner, ManyChat is soo very helpful for me. After posting content for a decade I finally broke the chain of 100-200 views and lots of people now inquiring about my business, having automated replies, and chats are amazing, my audience feel more important because I could reply to them right away, 24/7, so thank you so much ManyChat! You are amazinggg👌

We’ve been using ManyChat for our Instagram integration, and it's been a disaster. Their platform recently deleted our entire inbox with over 30,000 sorted opportunities – a massive loss in potential for an 8-figure company like ours. This disruption has put our business on hold, and their "support" has been worse than non-existent. They offer no live chat or direct support, only slow email responses that are useless in urgent situations. ManyChat is also far from user-friendly; navigating its settings feels clunky and outdated. If you’re a serious business, be prepared for unreliable service and zero support when you need it most.

I can't live without Manychat, but it's so glitchy. Automations often don't work and it's not super straight forward to use.

I love using Manychat because I don't have to spend hours on Instagram giving answers to my thousands of followers. I can set up automation in advance and just check in on the app only a couple times a day. This gives me more time to create new content, instead of babysitting my published content.

gooooooood

Today I received an email from Many Chat asking me to “rate them” showing stars at the bottom of the email, clearly it’s because of all of the poor reviews they’ve received. Well, they’re deserved! Their customer service is THE WORST! It takes 4-5 business days to receive a response and their assistance is no help, ever. Their training material is outdated, so not helpful to the user. I had to hire an outside company (the one that originally sold me on this tool) to help me set up more complicated automations. They rely on influencers to promote them and then do nothing to assist their customers. They also don’t disclose that Meta does NOT endorse their auto reply in comments if your account has a large volume of replies - in fact it marks it as spam and stops working properly! The automations are a time saver (if they run as intended) and are valuable but it’s a terribly run company! They make their money month after month but do very little to support those paying their bills, and now send a “funny email” asking for a review (look at the dates on all of these reviews). Focus on your customer service and your reviews will improve organically! SHAMEFUL!

I find MC to be a not user-friendly. I constantly need help from other sources (ie, mentor coaches, friends, YouTube, etc)... find it very frustrating that I have to go that route. Just wish it was easier to understand and use.