Manuel
Worst support service ever
You literally can't send them an email for support unless you're paying for the pro plan. And finding a free support ticket is even harder, try learning what having a free tool means from Capcut or Canva.
Visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features!
ManyChat (manychat.com) has 303 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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303 approved reviews, newest moderated first
Manuel
You literally can't send them an email for support unless you're paying for the pro plan. And finding a free support ticket is even harder, try learning what having a free tool means from Capcut or Canva.
Al C.
Very disappointed about service. Take always few days or weeks to get answer (yes : i said weekS). Moreover, a bug happened to Facebook and Manychat did'nt send any notification from their customer to wrote them it. During this time, i spent 150$ on ads each days during 6 days. I contact them to ask about the issue. Of course, no refund, no gesture commercial. So at the end : they don't took any responsibility (even if they didnt send any email)
K
Incredible, revolutionary, multi-purpose and GENIUS tool. I love you Manychat. Thanks for existing.
Anna V.
Супер, дуже вдячна за безкоштовну можливість українцям користуватись вашою програмою!
Gustavo Estrada H.
Para mi ha sido la mejor app para automatización de IG!
Denise E.
Erspart mir sehr viel Zeit!
Dima N.
I run AI Automation Agency for different industries, and usually I don’t leave reviews. But when I saw 3,8 average here, I was shocked. Like, what you guys consider as a 5-star tool then? Manychat is the only tool that I can fully rely on in our agency. We use about 10 different chatbot building and automation tools and Manychat is the most reliable one. And I am grateful the price is still low, because they can easily double it for everything they provide for users. Someone wrote about bad customer experience. We use Manychat at so many cases, but besides the fact that everything is working great (without any bugs at all, really), the customer support has answered us in working 1-3 days when we had some questions about extended functionality. This is hella good timing believe me. And they really do care about your issue, not just throwing the solution out and going home. If you are choosing between Manychat and something else with similar functionality, choose Manychat. You will not regret. And even if you do, you probably lack some skills that you need to learn (sorry but its true).
Roberta Paula F.
Manychat has been a game changer for me so far! Very useful tool for my Instagram account :)