Manly BandsManly Bands is the fastest growing DTC men's wedding bands destination. We make wedding bands with only the most epic materials like meteorite, dino bone, deer antler, wood and more. Check out over 300 unique styles and designs.
Manly Bands (manlybands.com) has 371 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Amy B.
Loved how it was packaged! Such a unique idea that would make any man happy to unbox. My husband was overjoyed literally when I gave him this beautiful tungsten’cowboy’ ring and how it also came with a silicone band in order to keep the nice one nice 👍 it was very affordable compared to others you see in jewelry shops and locally. Were are very happy with our order!
Daniel I.
I ordered a ring and within minutes sent an email saying to send to billing address instead of the old one. Five days later they emailed to say ‘sorry our warehouse just moved too quick shucks.’ Terrible.
Response from Manly BandsJan 28, 2026
Hi Daniel, we are sorry to hear this. Our warehouse team ships out orders fast as they understand getting rings out is very important! We will always do our best to update the shipping address if the order has not shipped yet, but otherwise our team will ship it to the address that was submitted by the customer at time of purchase.
Katie B.
I ordered a custom ring while it was on sale and it the rings was slightly too small. I tried to send it back to get resized and the only options are to get a refund and reorder in a different size. When I purchased the ring it was on sale and it is no longer sale. Meaning I have to pay difference if I want to size up 1/2 a size. Crazy town. Also, I was unable to get ahold of a real person only bots in their chats and email. I requested to talk to a person and no one responded. Update: I was not informed of the difference in metal costs. I did get a reply from a human much later, but the information given to me was different from what the AI chatbot gave me. I replied to the email with transcripts from the AI chat conversation. Also, your reply is incredibly rude and condescending.
Response from Manly BandsJul 21, 2025
Hi Katie, looking into your situation it looks like you had purchased a precious metal ring - over time the market value on precious metals can change and it looks like that is what the price difference ended up being, which our agent thoroughly explained to you. In regards to this, we are very upfront that precious metal prices can fluctuate overtime, especially when doing an exchange. I can also confirm that you did indeed talk with one of our live agents and not our bot. Please reach out if you need any further assistance!
John V.
Awful customer service and low quality product. My wife ordered the first ring which took forever to arrive, after a month of wearing it the damn thing fell apart. A store credit was issued and new ring ordered. They advertised 4-6 weeks at worst but when I ordered it showed as in stock. Fast forward 7 weeks and I still cannot get a straight answer of where the ring was or when it would ship. Attempting to get customer service is like pulling teeth. Do not order from them Edit- to their response I was never told of delays only the generic it takes 4-6 weeks and eventually told that it was in quality control checking. A free ring was never offered. Order 1 - too small. 4-6 weeks for replacement that fit Replacement was the one that broke and I was given a credit The credit was used for order 3 which never came and led to a cancellation
Response from Manly BandsJun 2, 2025
Hi John, we appreciate your feedback. I looked over your situation and can see that when your original band had issues, we got you quickly resolved with a replacement. I can also see with your most recent order, we were having some crafting delays on your ring and relayed that information to you so that you were aware, we even offered to send you a free ring for the inconvenience. At that time, you then asked our team to cancel your order and refund you, which we honored. If there is anything more that we can assist with, please reach out!
Jessica B.
Terrible customer service. My ring broke and they are suppose to send me a new one. Super impressed that my replacement order went in the regular order line up vs. getting put at the front of the order list. I have asked to get an update and get the canned response. I have asked to speak to a human - no response. When I shared my feelings that their customer service is shameful (considering they advertise to vets) I was told they don't appreciate how I am speaking to the robot that was not answering my questions. Not fully sure any humans work at the company.
Response from Manly BandsMay 19, 2025
Hi Jessica, I was able to look further into your situation and see that not only our team member Stephen assisted you with your order, but our Customer Service Manager jumped in to further assist as well. And just to confirm, they are both humans :). I can see that we were able to give you all the information to update you on the current stage of your ring, as I can see that your ring is one of our made to order rings which takes 4-6 weeks to handcraft! But if there is anything more we can further assist with, please let us know!
Jynelle D.
TERRIBLE customer service. I was continuously addressed as "hey" in emails. NEVER any updates regarding my order. Two weeks in and nada! I understand with a "Build Your Own Band" it can take time, however, give updates ManlyBands! Poor excuse for a company, and the employees will probably be the biggest contributor to their downfall. Do yourself a favor and buy elsewhere :) UPDATE to my review. Of course ManlyBands is attempting to deflect that terrible customer service. As a business you should learn from reviews and attempt to improve your business, not try to turn tables. I HAVE and will post your insensitive and unprofessional emails addressing me as “Hey”, not my name. I was never rude I simply wanted answers just like any normal customer who spends money on a product. May I suggest a course in business ethics because as I said before and can see from other reviewers, your customer service is quite lacking. Best of luck ManlyBands, you need it.
Response from Manly BandsApr 28, 2025
Hi Jynelle, I was able to locate your situation and conversations with my team. I can confirm that my team members did in fact refer and address you by your name when we were communicating with you. My team remained professional and kind despite your rude demeanor towards us, when we were just trying to locate your order and give you updates on it. Despite us answering all your questions and giving you all the information needed on your ring, you demanded that we cancel your order immediately. Which we did. If there is anything more we can help with, please reach out!
Jesse M.
We ordered 6 weeks ago and still have not received our ring or shipping information. Every time we reach out to customer service we get another excuse and we’re told that it will be another 2-3 weeks. At this point we can’t anticipate that the ring will be here before our wedding so we have to purchase a second ring elsewhere. Many of the rings that ManlyBands sells are just cheap Chinese rings that they import, no joke you can find most of them on Temu for a fraction of the cost. Our best guess at this point is that Manly Bands ran out of stock on our order and don’t want to pay the new tariffs. Rather than admit to their mistake they’re holding our money for as long as they can. Thankfully we purchased this ring with our credit card and can just dispute it for non delivery. If you’re purchasing a ring for your wedding and don’t have at least 6 months to wait. I would encourage you to look for a more reputable company.
Response from Manly BandsApr 25, 2025
Hi Jesse we are really sad to hear and see this! You are correct in that we have had some delays in manufacturing, but we have solutions in place to make sure we get you taken care of especially in the event of a wedding soon approaching! In regards to the manufacturing of our rings and something that we have lots of pride in, is the fact that our rings are not cheap chinese rings that are mass produced. We actually hand craft majority of our rings at our local HQ building here in Lindon, Utah. That is the main reason why these rings can take us around 4-6 weeks to make, as they are not mass produced and handcrafted by us directly. We can be 100% confident in saying that the tariffs have nothing to do with our production time, again we handcraft our rings locally. Please send us an email, as I would love to further assist you with this and see how we can further help you!
Nina M.
I got a ring for my husband and at first I bought the wrong one and Manly Bands was so amazing in providing the one we wanted. We ended up getting the wrong size and they were so helpful in getting us the right size. They provided great service for us without any issues! Definitely recommend this company for your rings! Absolutely amazing!
