MakeyourownjeansReviews of makeyourownjeans.com

Have been a satisfied customer for years but recently the service has deteriorated. Last pair of trousers were too short and customer service refused to believe my issue. Time to shop elsewhere.

I think you guys do a good job with the sewing. The problem is that somehow the pants and jackets never fit right and there is no way to communicate to you about what was wrong with the size so that it can be corrected on the next order.

Have been ordering my pants from makeyourownjeans.com over ten years and have always been happy with them. I’m 4’8” and on the fluffy side and was never able to find jeans that fit me until I discovered this company.

Just ordered a Harris tweed jacket. In fairness the cloth is good, but despite being given the opportunity to supply my own measurements they still got it wrong. Add to that they machined a buttonhole to the lapel with no hole in it! Thankfully I was able to hand it over to a tailor locally to correct the errors, but that is added cost to me. I complained and was offered a credit voucher against a further order. That is one credit voucher that will never be used. My first order with them - my last order with them!

I have used them many times and will continue to buy their clothes.

Really bad experience, I ordered a linen jacket in Size 52L. This is my regular size. When it arrived, I could fit two persons into that jacket. Respons from the company was that it was correct measurement?? And I could get a discount on next order.. Do not order from this firm, unserious player.

I ordered some five pocket pants and they were way off my actual size. No one has contacted me after this event. I contact them with no response.

I was hesitant to order semi-custom jeans online, but I'm happy to report I was very impressed! The quality of the jeans was excellent, and the fit was almost perfect – 98% there. The only issue was the length – they were a bit shorter than I typically wear. This was entirely my fault, though, as I must have misjudged the measurements during the ordering process. On the plus side, shipping was fast and I could easily track the progress of my order. Overall, I had a positive experience and would definitely consider ordering from them again.