Lori P.
Custom fit only applies occasionally.
The first pair of jeans I bought were perfect. They fit just right. So I ordered a second pair with the exact same measurements. They didn't even come close to fitting. I tried to contact the company. I requested a refund. I even requested to send back the current jeans and have them make a new pair. I was never contacted, not even once by their customer service. It is a waste of money if you think you're going to get a pair that fits you just right. It's a crap shoot.


