MailinnovationsReviews of mailinnovations.com

I do not know why UPS gives themselves a bad name by teaming up with USPS. I always groan when I see Mail Innovations is involved with my package. When it goes between UPS and USPS, it always seems to be in limbo for a week and neither company can tell me where my package is. And then when it starts moving again, who knows where it will go. It can move from the state I'm in, to another state, and then back to my state before I get it. The worst partnership in the history of partnerships. I never want a business to fail, but this one needs to. For the good of everyone.

My package departed a UPS facility in NJ on 12/24/24 going to a USPS facility about 10 minutes from it and today is 1/8/25 and it has still not arrived. There has been no movement. These facilities are only about 40 minutes from me. The company that I ordered from is having to send out another order. I don't know why anyone would use this shipping method. Very very poor.

TRACKINGMORE.COM IS MAIL INNOVATIONS AND THEIR BAD REVIEWS ARE ALSO GETTING FIVE STARS ON THIER HOME PAGE….(tracking more) SO WHATEVER THEIR ALGORYTHM DOES IT TURNS BAD REVIEWS INTO FIVE STAR REVIEWS……I HOPE THE GOVT OR SOME AGENCY CAN INTERCEDE AND INVESTIGATE THIS SHAM OF A COMPANY. I WOULD GIVE MAIL INNOVATIONS A NEGATIVE -500 STARS. MY PACKAGE ARRIVED AT MY HOME TOWN (less than five miles from my home) IT ARRIVED FRIDAY AT 3:33 AM SAID IT WOULD BE AT MY HOUSE SATURDAY. Saturday said it would be at my house Sunday, Sunday said it would be at my house Monday, Monday said it would be at my house Tuesday, TUESDAY (today 1/07/25) SAID ITLL BE AT MY HOUSE WEDNESDAY….. IT LEFT ISSAQUAH, THEN HANDED OFF TO REDMOND HANDED OFF TO SEATTLE. I’d keep going if I knew I wouldn’t take my iPhone and smash it into somebody’s face then plant it into their skull…… IF IT WAS POSSIBLE TO GRADE LOWER THAN AN……F MINUS YOUD GET A………Z TRIPLE NEGATIVE

I am awaiting a package from Texas. It left Rossford OH on way to USPS on Dec 27, and there has been no sign of it since. No updates. Rossford is 90 min away. I could have walked there by now. It is absolutely terrible. I cannot believe that UPS would use this service.

Horrible experience. Package ordered on 12-14 was supposed to arrive in time for Christmas. Package sat there for 9 days with no movement. Christmas has come and gone and still no package.

We have an online business. This company is used by our Vendor. From create a label, to scanning it can take over 2 weeks to get the product. Absolutely the worst shipping option. This company has caused a great amount of headaches for us and customers. We have had refund several customers due to excessive time to get products. This is an ongoing issue for months.

Same, same....Partzilla in Georgia to Tennessee. Says it went to Smyrna TN on the 18th and to my city on the 19th awaiting receipt by USPS. My local USPS as of the 24th and the 28th has no record of it in their system, said it may not had ever been shipped, contacted Partzilla and made them refund my purchase after the joke of conversation with customer service after paying for priority mail shipping but getting this nonsense from UPS Mail Innovation.... It's not just stop buying from companies using this service, but make them refund the order when it sits for days in one spot, THEN they’ll stop using it.

This is the shittiest delivery system ever, and every single review across the web says the same. Up yours