MailinnovationsReviews of mailinnovations.com

I echo the other reviews I see. I ordered something and it is stuck somewhere and not moving, yet everyday I get a message that it will be delivered "today" but never comes.

Ordered 2 cased from otter box and apparently UPS turned this over to USPS Mail Innovations. Still waiting for it to be delivered even though every day for the past 5 days I get a message stating it will be delivered "tomorrow". Tracking is horrible as well as it says my package was 'tendered' in Denver Colorado 5 days ago. A snail could have almost got it to me by now. This is just unacceptable. I will NEVER buy from any company that uses "Mail Innovations" again.

There needs to be zero stars, since the level of satisfaction does not reach a pathetic '1 star' level. This "service" is a joke and abusive to customers. They first send a notification that my package will arrive before the initial projected delivery date. Then when it's not delivered, daily change the date to the next day. Once I saw the info identifying the method of delivery as "Mail Innovations" on the UPS tracking I felt really jerked around and abused. They have no idea when they'll move any item through the system to delivery and should not post ANY delivery dates since they are pure speculation/fiction. This "company" has to be the devil spawn of the worthless and despicable Louis DeJoy, whose mission seems to have become destroying the USPS. I can only hope that karma comes to greet him in due time! [I can't accurately enter a 'date of experience since I keep reliving my bad experience every day with no conclusion in sight.

As everyone else, I find this shipping service absolutely unacceptable across the board. Is there a synonym for 'slow' but more derogatory? If so, I would insert it here. Honestly, UPS Mail Innovations is that bad. Delivery (the handoff to postal service) from a stone's throw away takes days, because your package sits in some warehouse until Mail Innovations decides to actually do their damn job and transfer it.

Mail innovations sucks.

2nd time expecting package from this service and every night they push the delivery date one more day. Package has been in Austin, Texas for almost a month. Calling doesn't help - Expected arrival 12/6/23 - today is 1/1/24 and they keep changing delivery date. Horrible service.

This company needs to totally go out of business. I ordered something on black Friday. It was suppose to be a Christmas present. Today is Dec. 26th and it's still not here. Ordered it from NFLShop.com. They better dump UPS if they are going to continue using this sorry a$$ company. It actual should get no stars

This is the second time I have placed an order and am having this is ridiculous company as the shipper. They are literally a month behind in their delivery. How is this company still in business??????