MailerSend, Inc.Reviews of mailersend.com

⚠️ ATTENTION AUX PRÉLÈVEMENTS ABUSIFS Cette plateforme a procédé à un prélèvement sur mon compte la veille même de suspendre mon accès, et ce sans justification claire. Il est particulièrement problématique de constater que l’entreprise indique également ne pas effectuer de remboursements, même dans ce type de situation. En pratique, cela signifie que vous pouvez être facturé puis perdre l’accès au service immédiatement après, sans possibilité de recours. Par ailleurs, au-delà de ce problème de facturation, l’outil lui-même est loin d’être à la hauteur de ce qui est annoncé. Les performances sont globalement décevantes et le rapport qualité-prix devient rapidement excessivement élevé par rapport aux alternatives disponibles sur le marché. Je recommande donc la plus grande vigilance avant de s’abonner. Il existe aujourd’hui de nombreuses solutions plus fiables, plus transparentes et mieux tarifées.

MailerSend is an excellent platform. The service is reliable, and their support team is incredibly fast and professional. They helped us resolve a technical IP configuration in no time. Highly recommended for anyone who values efficiency and great customer care!

We switched to MailerSend after having issues with our previous provider’s deliverability. Since the move, our transactional emails are hitting inboxes consistently. On the one occasion I needed to contact support, they were fast and actually helpful—not just canned responses. It’s a relief to have a service we can trust.

Cesar was very helpful and a great problem solver! Managed to get my integration up and running very fast.

Fail ... unable to log in with a copy-paste code sent to an email. Life's too short to be dealing with incompetence

I’ve had a great experience using MailerSend. The platform is reliable, easy to use, and delivers exactly what it promises. The interface is clean and intuitive, which makes managing emails and integrations straightforward, even for more advanced use cases. What really stands out is the quality of the service and support. Everything works smoothly, and whenever I needed guidance, the documentation and team were clear and helpful. MailerSend has become an essential part of my workflow, and it gives me confidence when sending transactional and automated emails. I highly recommend MailerSend to anyone looking for a dependable, professional email solution.

I have to say that MailerSend support is exceptional and although they cannot fully see each client's setup, they ask all the right questions so that I simply have to provide the details accordingly. Thank you MailerSend team, Cesar and Cyro for your professional assistance. May your platform continue to grow, while offering unsurpassed customer experience.

Great solution for my personal and business email. After having issues with our existing ISP and send mail services, these guys rock. Great platform and super fast technical help and response. Really easy to set up and even did the DNS updates for me. Would highly recommend !!