Emily
bad service
bad service, once you complete ur account profile and verify the domain , ur account will not be approved and i will be suspended. i ask them why but they don't tell me

MailerSend is a hassle-free transactional messaging service designed so that developers can integrate transactional email, SMS, and now WhatsApp quickly and effortlessly into their stack. Intuitively designed so anyone can contribute, with a powerful sending infrastructure and flexible payment plans that empower you to scale your sendings quickly. With over a decade of deliverability expertise, and inbuilt email verification, you can rest easy knowing your sender reputation will remain intact. As an official WhatsApp Business API partner, you can also skip the lengthy Meta integration process and start sending WhatsApp messages right from your MailerSend account. Plus, premium features including sender identities, dedicated IPs, and priority support make for an advanced, comprehensive solution.Get started for FREE with 500 emails per month, then upgrade for as little as $7/month for up to 5,000 emails! Want to try more? Get a 14-day free trial of our Professional plan and test-drive every feature it has to offer.
MailerSend, Inc. (mailersend.com) has 228 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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228 approved reviews, newest moderated first
Emily
bad service, once you complete ur account profile and verify the domain , ur account will not be approved and i will be suspended. i ask them why but they don't tell me
B.Alexis
They have blocked our account after sending without an Unsubscribe link that we did not know how to turned On and they did not help us at all , they keep ignoring our emails , and we don't have any more information to contact them ! Their reply was : Your account was not suspended for exceeding our acceptable bounce rate or spam complaints limits, but for contravening our Terms of Use on occasions more than one. To be specific, our team reached out to you on the 13th of August to notify you that your emails were not compliant with our Terms of Use regarding sending marketing content. Please note our Terms of Use regarding the inclusion of an unsubscribe link in all marketing emails . And they decided to block our account , really unprofessional and disrespectful . We sent emails through another email service provider that has more than 100.000 paid client and they've never treated us that way , while you have about 5000 paid plan . I hope that my review was helpful to others who wanna sign up to this service , because we don't think this is the best solution for companies, the customer service are really unprofessional and they will ignore your email once they will took what they want . Last reply from them was this : Thank you for your messages regarding your account suspension. Unfortunately, our decision is final and we won't be able to reconsider at the time.
Neelanshu
As a technology startup we were assessing email api providers and found MailerSend which promotes itself being an email api for developers. After signup we were able to successfully test integration with our application. However when we applied for account approval, it was rejected without stating any obvious reason. When we reached out to support regarding what was missing from our request, they weren't able to provide any answer. It seems that this service is not really for developers and for free usage as they mention on their website.
Response from MailerSend, Inc.May 19, 2022
Hi Nellanshu, thank you once more for sending us your contact details, so we can get in touch with you. We're grateful for your feedback via email and will make sure to take improvement on what can be made into account. You know where to find us, should you want to pick up any conversation or have any questions.
Davendrix
Rien à dire bon service, bonne interface, simple d'utilisation, je recommande.