MagzterReviews of magzter.com

Response from MagzterJun 21, 2020

Dear Martin, Thank you for bringing your concern to our notice. Firstly, we’d like to apologize for the inconvenience caused to you. Due to a technical glitch, the auto renewal of your Magzter GOLD subscription was not cancelled on our payment gateway and you have been charged for the renewal now. I have forwarded this issue to my technical team and they are looking in to it. In the meantime, I have cancelled the auto renewal of your Gold plan directly on the payment gateway and also processed a full refund of USD 9.99 that was charged to your account on June 20, 2020. The refunded amount should credit to your account within 5 to 7 business days. Thank you for understanding and patience in this regard. We look forward to having your continued support! If you are happy with the resolution, please consider changing your rating for our business. Regards, Team Magzter

Response from MagzterJun 21, 2020

Dear Jason, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website from the link below: https://www.magzter.com/helpnfaq/account If you face any trouble in cancelling your subscription renewal, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support! Regards, Team Magzter

Response from MagzterJun 11, 2020

Dear Darren, Thank you for bringing your concern to our notice. Firstly, we would like to thank you for trying a Magzter GOLD subscription and helping us in the worldwide fight to save the environment and trees by going digital with your reading. We started off with about 2,000 magazines under our GOLD membership and have increased it to 5,000+ magazines and newspapers now. We continue to work with publishers across the globe to get them on board Magzter GOLD so that readers like yourself get to enjoy them all at the same price. Please email us at [email protected] with the list of magazines that you are missing out on so that we can go back to those publishers and try and get them on board as soon as possible. Regards, Team Magzter

Response from MagzterJun 10, 2020

Dear Isabella, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website from the link below: https://www.magzter.com/helpnfaq/account If you face any trouble in cancelling your subscription renewal, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support! Regards, Team Magzter

Response from MagzterJun 4, 2020

Dear Garry, Thank you for bringing your concern to our notice. Firstly, we would like to thank you for trying a Magzter GOLD subscription and helping us in the worldwide fight to save the environment and trees by going digital with your reading. We started off with about 2,000 magazines under our GOLD membership and have increased it to 5,000+ magazines and newspapers now. We continue to work with publishers across the globe to get them on board Magzter GOLD so that readers like yourself get to enjoy them all at the same price. Please email us at [email protected] with the list of magazines that you are missing out on so that we can go back to those publishers and try and get them on board as soon as possible. Regards, Team Magzter

Response from MagzterJun 2, 2020

Dear Kim, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website from the link below: https://www.magzter.com/helpnfaq/account If you face any trouble in cancelling your subscription renewal, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support! Regards, Team Magzter

Response from MagzterMay 19, 2020

Hi Richard, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription from our website. You can cancel the subscription renewal for the purchases made through our website from the link below: https://www.magzter.com/helpnfaq/account Also, we are unable to locate any email with your name on our helpdesk. Please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal canceled under your account immediately. We look forward to hearing from you soon.

Response from MagzterMay 6, 2020

Dear Biju, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have responded to your email on 4th May 2020 at 10:57 am Our support team had once again responded to your email now to make sure you are receiving the response. Please check your email inbox for the reply from our support team and we hope you will be happy with the resolution we had provided to you. If you are unable to find the email in your inbox, please do check for the email in your Spam folder as sometimes the email might also end up in your spam folder based on your filter settings. If you are happy with the resolution, please consider changing your rating for our business. Regards, Team Magzter