Ruhul L.
Fraud Champion!
This is an organized crime and fraud of the year 2020. No option to cancel auto-renewal! Q. What does that mean? A. Take customers for a ride and loot them year after year. @Magzter: Don't bother to respond with fake assurances and lies. When everyone is complaining that your cancellation option is disabled and still you mislead your customers to try that option, either all your customers are lying, else Magzter is the biggest liar. What kind of technical glitch it is, only restricted to cancellation of subscription which does not work, unlike all options to loot customers such as Gold subscription and Family sharing are working so fine!
Response from MagzterSep 18, 2020
Dear Ruhul Laskar, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website by following the steps listed below: • Go to www.magzter.com • Click on the three horizontal lines (known as the Hamburger Menu) next to the Magzter Logo on the top left • Click Login option from the menu • Select your desired option to login as (Email, Facebook, and Twitter) • Enter your email address and password and continue • Now again click on the three horizontal lines (known as the Hamburger Menu) next to the Magzter Logo on the top left and select 'Help' section • Select 'Account' and then select 'Magzter Gold'/'Magazine Subscriptions' to manage your subscriptions If you still face any trouble in cancelling the auto renewal of your subscription from our website, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support! Regards, Team Magzter