MagzterReviews of magzter.com

3.4339 reviews
Media & Information
Rockefeller Plaza 1, New York, New York

Magzter

About Magzter

Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.

Magzter (magzter.com) has 339 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: magzter.com
Website: magzter.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 68% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Magzter reviews

339 approved reviews, newest moderated first

G B.
Aug 3, 2020
Look at the reviews to know how bad they are
Look how bad all the reviews are. They are literally committing fraud by making it impossible to cancel the subscription online. There is NO button and no link to do so. I emailed months ago and they are still charging me. Do not use this company - but don't just take my word. Look at all the other reviews.
Response from MagzterAug 3, 2020
Dear Saleem, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
Angela M.
Jul 28, 2020
Buyer Beware
Magzter is the company. Very poor customer service..this company is scamming so many people thinking it mails out the magazine..in reality a digital company.. BUYER BEWARE READ COMMENTS BEFORE GOING OH TO ORDER.. I WILL NOT AUTHORIZE FOR ANY ADDTNL HIDDEN FEES..I DO NOT RECOMMEND THIS COMP TO NO ONE
Response from MagzterJul 29, 2020
Dear Angela, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. Unfortunately, we do not deal with print versions of magazines since it's environmentally not friendly - we only deliver digital copies of magazines. I see that you have already contacted our support team regarding this issue and we have processed a full refund for the purchase you have made and we have also responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
RUSSELL H.
Jul 23, 2020
Shockingly bad.
Shockingly bad. I took out a free trial and did not feel that the range of magazines coverd what I was looking for and therefor went to cancel,except you cant cancel as the site is broken. There are 4 tabs and yet the only 1 that does not work is the cancel tab to which,states you can cancel at any time. I tried canceling but was charged for an annual pass and from the looks of things,this is happening to others and therefor it is my belief that magzter are intentionally committing fraud. I have documented the issue and will be raising a lawsuite against magzter on the grounds of fraud,as Im a legal practioner. I would strongly reccomend fixing the issue and refunding all of those who have complained about it within 30 days.
Response from MagzterJul 24, 2020
Dear Russell, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
Mohit G.
Jul 21, 2020
Charged Without Notice
I've been charged the annual fees without any prior notice. There is no way to cancel the auto-renewal via the app or the website. Have reached out to the customer care as well for cancelling the subscription and refund of the amount, but there has been no response. Case Number: 00450538 Update: Magzter has initiated the refund. Thank you guys. Other than this issue, I find the app to be very useful and well designed. Revising the rating to 4.
Response from MagzterJul 21, 2020
Dear Mohit, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. First of all, I offer an apology for the delay in response. We usually respond to emails in a period of 48 hours or less. We are currently experienced post more volume than normal. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
Noble Antony T.
Jul 18, 2020
Impossible to cancel Gold subscription
It's impossible to cancel the Gold subscription. I've unsubscribed the auto-renewal on 2020-06-18. But it has deducted the amount again for this month. It's fraudulent transaction - and misleading the customers.
Response from MagzterJul 20, 2020
Dear Antony, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website from the link below: https://www.magzter.com/helpnfaq/account If you face any trouble in cancelling your subscription renewal, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support! Regards, Team Magzter
Sarthak B.
Jul 17, 2020
No response for cancelling auto renewal even after repeated emails
I have sent a mail to magzter for cancelling my auto renewal twice and their timeline says my query would be resolved in 48 hours and it has nearly been 72 hours there has been no response. It clearly seems they are adamant on auto renewing and charging me the money. Certainly not hassle free by an strech of imagination. Case no: 00449572
Response from MagzterJul 20, 2020
Dear Sarthak, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. First of all, I offer an apology for the delay in response. We usually respond to emails in a period of 48 hours or less. We are currently experienced post more volume than normal. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter
yas F.
Jul 15, 2020
Bad experience with magzter
I subscribed to magzter two days ago for an app called Mubeat. it’s a voting app which rewards you with coins when you do certain actions and one of them was subscribing to magzter. it was mentioned that i can cancel my subscription once i’ve received my coins on Mubeat. However i have been emailing magzter and trying to get a refund but they have yet to get back to me. Magzter app mentioned that they will reply within 24-48hours and it has been more than that. this is really bad and disappointing.
Response from MagzterJul 20, 2020
Dear Yas, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. First of all, I offer an apology for the delay in response. We usually respond to emails in a period of 48 hours or less. We are currently experienced post more volume than normal. Unfortunately, we’re unable to locate your email. Kindly forward the email which you had sent us earlier to [email protected] so that we can look into your concern on priority and provide a satisfactory resolution to you. Regards, Team Magzter
Mozy D.
Jun 29, 2020
Impossible to Unsubscribe | Misleading
I had subscribed to the Magzter Gold which was okay. I recently tried unsubscribing but to no avail. My profile shows auto-renewal is cancelled, but lo and behold, today (06/29), i have been charged $9.99. I raised a ticket and i want my refund for misleading me. Case #:00445894 Edit: Got my refund in full, thanks Magzter for the prompt action
Response from MagzterJun 29, 2020
Dear Mozy, Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience. I see that you have already contacted our support team regarding this issue and we have now responded to your email. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter

MagzterReviews of magzter.com

About Magzter

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MagzterReviews of magzter.com

Magzter reviews

Look at the reviews to know how bad they are

Buyer Beware

Shockingly bad.

Charged Without Notice

Impossible to cancel Gold subscription

No response for cancelling auto renewal even after repeated emails

Bad experience with magzter

Impossible to Unsubscribe | Misleading

About Magzter

About these reviews

More in Media & Information, New York

Video Caption Corporation

The Savvy Mama

Spoutible

PinionNewswire

Magzter reviews

Look at the reviews to know how bad they are

Buyer Beware

Shockingly bad.

Charged Without Notice

Impossible to cancel Gold subscription

No response for cancelling auto renewal even after repeated emails

Bad experience with magzter

Impossible to Unsubscribe | Misleading