MagzterReviews of magzter.com

Response from MagzterOct 22, 2020

Dear Goutham, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! I can see that the auto renewal of your Gold plan is already cancelled under your account from our website help section. Therefore, you will not be billed for the auto renewal of your Gold plan when your current trial subscription expires. Also, I can see that you have contacted our support team on October 21, 2020 at 5:15 PM and we have replied to your email on October 22, 2020 at 10:28 AM. We usually respond to all the emails we receive within 48 hours and your request is resolved under 20 hours. Please check your email inbox for the reply from our support team ([email protected]) and your request is resolved. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter

Response from MagzterOct 21, 2020

Dear Stephanie, Greetings from the customer support team at Magzter! Thank you for reaching out to us and we apologize for any inconvenience caused. However, on checking our records, we could not find any email from you. Please email us at [email protected] with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution. Regards, Team Magzter

Response from MagzterOct 3, 2020

Dear Mike, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! As you have informed in the email, you have not contacted our support team earlier to cancel the auto renewal of your purchase, instead the auto renewal was cancelled only from our website but the same was not reflecting under your account. This issue is now resolved and we have also responded to your email and processed a full refund for the renewal charges that were made to your account. Please do not hesitate to email us at [email protected], if you have any questions. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Regards, Team Magzter

Response from MagzterSep 26, 2020

Dear Orlando Santos, Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand! We are glad to know that you are satisfied with the resolution provided by our support team. We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter. If you need additional assistance or have any questions, please do not hesitate to contact us again.

Response from MagzterSep 25, 2020

Dear Abhishek Singh, Greetings from the customer support team at Magzter, the world's largest digital reading destination! I could see that you have contacted our support team at 12:17 PM today. We usually respond to all the emails we receive within 48 hours. However, I would like to inform you that we have taken up your case on priority and responded to your email requesting the email receipt of your purchase as we are unable to locate your purchase from the email address you have contacted us. Hence, please reply to our email with the requested details so that we can check what had gone wrong and have the issue resolved for you immediately. We look forward to hearing from you soon. Regards, Team Magzter

Response from MagzterSep 25, 2020

Dear Yorkyporky, Greetings from the customer support team at Magzter! I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. We'd like to inform you that we have checked at our end and the subscription cancellation option on our website is working fine for us. Also, there are many users who are using this option on our website to cancel their auto renewals everyday. Kindly try cancelling the subscription again on our website and if you are still facing any issues, please write to us at [email protected] and we shall assist you further. Regards, Team Magzter

Response from MagzterSep 22, 2020

Dear Light1234, Thank you for bringing your concern to our notice. I am sorry to know that you are facing difficulty in canceling the auto renewal of your subscription. You can cancel the subscription renewal for the purchases made through our website by following the steps listed below: • Go to www.magzter.com • Click on the three horizontal lines (known as the Hamburger Menu) next to the Magzter Logo on the top left • Click Login option from the menu • Select your desired option to login as (Email, Facebook, and Twitter) • Enter your email address and password and continue • Now again click on the three horizontal lines (known as the Hamburger Menu) next to the Magzter Logo on the top left and select 'Help' section • Select 'Account' and then select 'Magzter Gold'/'Magazine Subscriptions' to manage your subscriptions If you still face any trouble in cancelling the auto renewal of your subscription from our website, please send an email to [email protected] with your registered Magzter user ID under which the purchase is made and we will have the auto-renewal cancelled under your account immediately. We look forward to having your continued support!

Response from MagzterSep 18, 2020

Dear Shawna Olsen, Greetings from the customer support at Magzter! Firstly, we would like to apologize for any inconvenience caused. However, as informed by us via email, in order to cancel any subscription(s) on your iOS device including Magzter, you need to go to the Settings menu on Apple iTunes from your device or Mac and then go to ‘Manage Subscriptions’ and turn the auto-renewal off since we use Apple’s subscription renewal system. Please visit https://support.apple.com/en-us/HT202039 to get a step by step method of canceling your subscription. If you are still facing any issue in canceling the subscription, kindly contact the Apple Support team for further assistance. Please email us at [email protected] if you have any more queries and we will be happy to answer them.