Mick S.
They know nothing about exhausts or customer service
So they have errors in their product selector which flows through to all their distributors who are just using the exact same selector. RRP is set artificially high by the manufacturer to allow the distributors to offer a 10 to 20% discount - there is absolutely no reason to ever pay the RRP. They tried to sell me a naturally aspirated exhaust for my turbo vehicle. Even after I provided data on wheelbase and output (and Ford/Lincoln OEM part numbers that showed the sister vehicles using the same exhaust) they continued to recommend the wrong product. So dumb. Had I listened to them I would have been out of pocket for having to remove the OEM exhaust, attempt install, reinstall OEM and send the Magnaflow product back. Maganflow's customer service is appalling. Perhaps the worst ever because even after numerous emails, letters, diagrams etc. they just did not give a crap at all. Utterly unhelpful and a really bad company when it comes to caring about their customers.
