Purchased a cat back exhaust for 2000 Corvette, the car is driven perhaps 1000 km/year. So exhaust has approximately 5000 km on it. I recently noticed how rusty it has become so I took picture and hope to ask Magnaflow about the rusty stainless. I filled out a question form in the company website and never got a response. I contacted them a second time without a response again.
Exceptionally poor customer service. I will never buy or recommend Magnaflow to anyone.
JA
Jamie
VERY LONG WAITS
VERY LONG WAITS! Just be aware that it is at least a 3 month wait time. I ordered in June 2020 and according to them before I get my item it will be at least 3 months. They have pushed the date 3 times now. Now the date to receive my item has been changed again so.
DH
Dan H.
I have purchased 3 catalytic converters…
I have purchased 3 catalytic converters (for 3 different vehicles) over the past 7 years. I got this most recent one through Auto Zone. My problem has been with the tabs welded on for the heat shield to bolt back on. Not one tab on 3 converters has been where it should be. On the most recent one, the fabricator welded the tab so close to the bolt hole that there was no way the mounting nut was going to mount flush against the flange. This is stuff you cannot see until you have it mounted on the vehicle. Here I am...3 AM. Ive been renting a car for the past 3 days waiting for this part to come in and everything goes great until the end when all is mounted and I realize the tab has been welded too close. What do I do? Take it all back off and wait 3 more days for another part? Pay for a rental for 3 more days? As much as you charge for your product it should be right. The product overall is good. You must have monkeys in the fabrication dept. though. I dont think the product is inspected b4 being shipped out. All I hear is "we take pride in our workmanship". Save it. Your work is half average...3 converters and not a single tab in the right place. For a diy guy like me its a nightmare
AS
Adam S.
Catback Magnaflow fitted to a VW golf…
Catback Magnaflow fitted to a VW golf Gti Mk7 DSG. Worst exhaust sound I have ever heard. The drone is ridiculous. Obviously Magnaflow have no idea when it comes to exhaust systems. Wasted $$$. Will bin the new system so no one else has to suffer. Back to stock system I guess.
SC
Steve C.
Customer service is the worst do not buy…
Customer service is the worst do not buy these exhaust nothing lines up like they say their ad says direct fit that is the biggest lie and when you call them they won't even give you your money back because they say that you've avoided the warranty by trying to install them do not buy these exhaust
LC
Lonny C.
ZERO HELP - ZERO SUPPORT
Magnaflow Catted X-Pipe
I purchased this setup just over two years ago for my 91 Fox Mustang GT. I bought this product for two reasons. First, the stock system is restrictive and was original (30 years is a long time on a stock system).
The second reason was better performance since I was having the exhaust system redone anyway.
I am now two months past the warranty, I have only put about 6000 miles on this system (the car is only driven in the summer) and one of the biscuits has come loose. Exhaust shop confirmed my suspicions, so I asked Magnaflow for help. I was given the "sorry, it's past the warranty so there's nothing we can do for you". I explained that this is a pleasure car, it only has a few thousand miles on it, but they are not willing to help in any way.
Then they asked why I was replacing the stock setup, I told them I chose their product for the build quality and performance gain. Their reply was "the original should have lasted the life of the car, so there must be something else wrong, like a "too rich" or "too lean" situation, or burning oil". I was taken back by that. I chose to spend money on a Magnaflow product, and they told me the old one should have been fine. Aren't they in the biz to sell "performance" upgrades?
So I learned something from my conversation with Magnaflow. If you go just beyond the warranty in time, but not in mileage, you are out of luck. Don't buy our product if your stock application is fine, regardless if there is a performance gain. Even after i told them the car was in great working order, we won't warranty a failure of our product, even though the stock system could handle it. This will be my last purchase of ANY Magnaflow products. I have a lot of other Fox Mustang buddies that have asked me about my setup. I will definitely inform them of my discussion with Magnaflow on this situation.
DW
David W.
Just got my 900 dollar exaust system…
Just got my 900 dollar exaust system and I never write reviews! Soo I just got it today I looked in the box and noticed the exaust tubes to the dual pipes were bent not a huge deal the pipes still fit but for that much money should definitely not be bent than I noticed the paint was chipped on the exaust tip. Too bad it wont let me post pictures.
AN
Alex N.
Stay Away, Returns are simply unavailable.
Ordered an exhaust for my vehicle. It did not fit. Now 2 weeks later, 6 calls, voicemails and messages to the sales department, completely go unanswered from their return department. Resorted to doing a charge back on the credit card. STAY AWAY