MagnaFlowReviews of magnaflow.com

MagnaFlow catalyst converters suck! Now keep in mind, this is for a California compliant CATs and fitted to a 2004 Subaru WRX. I mention that first because California has a ridiculously marked up price on all their CA. Compliant CATs. I paid $2500 for two CATs. The other issue is Subaru uses very high tolerance OEM CATs for their cars and the MagnaFlow unit just can’t compete with the OEM CAT. So your car is gonna throw check engine lights and have several codes. Nothing but drama. The warranty on the MagnaFlow units are only replacement, they will not refund your money. They have been nothing but headaches as a company to deal with. In California, it’s a monopoly. You have very few choices other than OEM. Buyer beware, I’d go elsewhere.

Kenneth White and Angie Russell are some racist people stay away from Magnum flow they have illegal immigrants working there. Ice was just at that job

What a joke - their claim to have a “one box solution” is wrong. Even worse is how their customer service handled (or didn’t handle) the situation. Dude sounded defeated as soon as he picked up the phone. Didnt bother to help beyond saying “send an email with pictures.” Avoid this company at all costs and get a local muffler shop To help. Incorrect website, wrong parts, trash customer service

The company advertise that they will give you a $75.00 rebate if you return the old manufacture Catalytic Convertor and if has no damage. THIS IS A SCAM!! I had returned one with no damage and they even sent me a report that all was good but only sent a $25 give card. I could have gotten $70 from the local recycler, my bad because I got greedy for $5.00. Lesson learned!

I bought a catalytic converter complete exhaust system for my daughters 2003 VW bug. Right after we installed the check engine light came on and we took it back to the shop. They said it was a code for the converter not functioning properly. We have spent months going back and forth with MF trying to get the warranty honored. They asked for us to send pictures of the converter which we had to go to a shop to get taken and pay to have the car put on a rack so we could take clear pictures. I sent copies of all the shop bills, diagnostics and conclusions from three different shops to confirm the converter was BAD. I am sure they were just hoping that I would give up - however, after all the ridiculous time and energy spend full filling their request - they denied the warranty. There is no warranty on their products because they have no intention of honoring their warranty - BUYER BEWARE -

I ordered an exhaust for my kid's Honda that was advertised as a direct fit replacement. It arrived in a reasonable amount of time. After removing the old exhaust and starting the installation of the new exhaust, I struggled to get the "direct fit" exhaust into place. The hangers were welded on at awkward angles, making it difficult to get it to fit in properly. Then, when trying for some time to get the final sections in place, I came to determine that the exhaust piping, which was supposed to be "slip in" connections was never flared to allow one section to slip into the other. I called customer support and was asked to send photos, which I did within 15 minutes. A little while later, I received an email verifying receipt of the pics, and got a response email that they would get back to me "shortly." Several hours later, without a word back, I called back to customer service to discuss the problem. The agent was very short in telling me that there was "24-48" lead time on responses. When I explained that the car was on stands, unusable, the agent stated that there was "one person ahead" of me and I would hear from them shortly. That was more than FOUR days ago, and not a peep from the company. In the meantime, I had to spend the time and expense to get a pipe expander, to do the job they failed to do in the first place. Overall, I am highly UNIMPRESSED with both the product/manufacturing and incensed at the lack of product/customer support provided. Do not support a company that will not stand by its product nor support the customers that spent their hard earned money on expecting quality that Magnaflow is supposed to represent.

I as well as many others have always thought of Magnaflow as a reputable, quality name in business and the automotive industry, as a supplier of quality, and custom exhaust solutions. Recently I personally, along with many others have had a negative experience with this company that I was always led to believe was exceptional, as a well known, big name nationwide distributor of exhaust systems. I ordered an exhaust system for my vehicle in mid May this year, fully expecting the typical "30 days to ship" as the site states, because the systems are custom made per order. I noticed two charges on my debit card, one that looked right for the $1,200 system, and another for around $80. I reached out to them via email to inquire what this second charge was, and received the automated generic " we got your email, and will respond shortly" message. After a week and a half with no response, I emailed them again and was just ignored again. To this day (a month later) I still have not gotten a response. So now with a bad taste in my mouth, I got worried about my order, so I called customer service. I spoke to a woman there and asked what the lead time was for my order and she informed me that my order likely wouldnt ship out until mid July due to "supply issues", I assume this meant receiving the materials. So if my order ships within that time frame of mid July, two full months will have passed since the date of purchase. Not only was this upsetting, it was even worse that I was not informed of this delay, no email, no call, nothing....just crickets. I understand a supply chain delay, is not their fault, but being that it seems to be a frequent issue, this should be advertised and made known that orders are likely of often going to take longer than the typical 30 day window, so customers can plan accordingly. Because there is no notice of this on the site, they really should reach out and let people know their orders are delayed, not just show a status of "not shipped" in the account purchase details. At the very least, even this "not shipped" could be updated to say "Delayed" with an approximate ship date. In a lot of cases, a new exhaust system is critical to daily driven vehicles, not all orders are for projects sitting in the garage collecting dust. How does a professional business accept payment from a customer, then not notify them that their order is delayed and would take twice as long to receive as it should? (they likely knew they didnt have the materials shortly after the sale) This is a shame, and after looking into other reviews for Magnaflow I am seeing a lot of the same thing. Just people upset that nobody bothers to reach out and let them know after spending a big chunk of money, they their orders will take way longer than expected. This is not good when arrangements and coordination needs to be made for vehicles to have this type of work done. On top of the non existant communication and derelict service, I also see a lot of people complaining of their systems not being bent right, not fitting or lining up. With today's technology and a big industry leading company like Magnaflow having done this for many many years, how is it common for so many orders to be so far out of whack it simply cant be used? There are also return and warranty claims going unhonored out there according to complaints, some of which are simply because the pipes didn't line up or hangers were way off spec. I understand mistakes are going to be made, and some vehicles may have flawed specs. I know that there will always be a whiner in every crowd, some that will never be happy with anything when it comes to purchases, and some that blow things out of perportion, but most of these complaints seem valid and people are PISSED! Of course on the Magnaflow website you only see all 5 star reviews from happy customers. When you start wandering into other sites where customer comments aren't hand selected, thats where the angry crowd is. Magnaflow needs to get itself together, and FAST, because there are others out there just waiting to take your customers and claim the throne as industry leader. I'm not sure what happened with this business, but I can say, if I had seen these reviews before purchasing my exhaust there, I would have went elsewhere for it. I didnt feel as though I needed to verify their reputation. It's a shame because I grew up seeing the Magnaflow logo and products in so many automotive stores nationwide. That tells me at one point they were king's of the exhaust performance industry. What happened? If my order is shipped by mid July, and fits as intended, I will be coming back to amend this and let others know that I was pleased with the product I received, even if the service wasn't met with reasonable standards, and my 1 star will become 4.

I was genuinely excited about purchasing a MagnaFlow exhaust. I did my research, watched YouTube videos, and chose MagnaFlow with confidence. I placed my order on January 16th, 2025, intending to have it installed for a trip planned at the end of February. Unfortunately, despite multiple emails and phone calls over the past four months, I never received the exhaust. The only thing I received was excuse after excuse. Almost every week, customer service told me, “It will ship by the end of next week.” That promise was repeated endlessly with no result. After months of false timelines and zero progress, I reached a breaking point. When I was told once again that it might ship by the end of the next week, I finally canceled the order. This experience has been extremely frustrating, marked by poor communication and a complete failure to deliver the product I purchased. So here you go, MagnaFlow, thank you for ruining my trip and killing the excitement of owning a MagnaFlow exhaust.