MagnaFlowReviews of magnaflow.com

I ordered an exhaust for my kid's Honda that was advertised as a direct fit replacement. It arrived in a reasonable amount of time. After removing the old exhaust and starting the installation of the new exhaust, I struggled to get the "direct fit" exhaust into place. The hangers were welded on at awkward angles, making it difficult to get it to fit in properly. Then, when trying for some time to get the final sections in place, I came to determine that the exhaust piping, which was supposed to be "slip in" connections was never flared to allow one section to slip into the other. I called customer support and was asked to send photos, which I did within 15 minutes. A little while later, I received an email verifying receipt of the pics, and got a response email that they would get back to me "shortly." Several hours later, without a word back, I called back to customer service to discuss the problem. The agent was very short in telling me that there was "24-48" lead time on responses. When I explained that the car was on stands, unusable, the agent stated that there was "one person ahead" of me and I would hear from them shortly. That was more than FOUR days ago, and not a peep from the company. In the meantime, I had to spend the time and expense to get a pipe expander, to do the job they failed to do in the first place. Overall, I am highly UNIMPRESSED with both the product/manufacturing and incensed at the lack of product/customer support provided. Do not support a company that will not stand by its product nor support the customers that spent their hard earned money on expecting quality that Magnaflow is supposed to represent.

I as well as many others have always thought of Magnaflow as a reputable, quality name in business and the automotive industry, as a supplier of quality, and custom exhaust solutions. Recently I personally, along with many others have had a negative experience with this company that I was always led to believe was exceptional, as a well known, big name nationwide distributor of exhaust systems. I ordered an exhaust system for my vehicle in mid May this year, fully expecting the typical "30 days to ship" as the site states, because the systems are custom made per order. I noticed two charges on my debit card, one that looked right for the $1,200 system, and another for around $80. I reached out to them via email to inquire what this second charge was, and received the automated generic " we got your email, and will respond shortly" message. After a week and a half with no response, I emailed them again and was just ignored again. To this day (a month later) I still have not gotten a response. So now with a bad taste in my mouth, I got worried about my order, so I called customer service. I spoke to a woman there and asked what the lead time was for my order and she informed me that my order likely wouldnt ship out until mid July due to "supply issues", I assume this meant receiving the materials. So if my order ships within that time frame of mid July, two full months will have passed since the date of purchase. Not only was this upsetting, it was even worse that I was not informed of this delay, no email, no call, nothing....just crickets. I understand a supply chain delay, is not their fault, but being that it seems to be a frequent issue, this should be advertised and made known that orders are likely of often going to take longer than the typical 30 day window, so customers can plan accordingly. Because there is no notice of this on the site, they really should reach out and let people know their orders are delayed, not just show a status of "not shipped" in the account purchase details. At the very least, even this "not shipped" could be updated to say "Delayed" with an approximate ship date. In a lot of cases, a new exhaust system is critical to daily driven vehicles, not all orders are for projects sitting in the garage collecting dust. How does a professional business accept payment from a customer, then not notify them that their order is delayed and would take twice as long to receive as it should? (they likely knew they didnt have the materials shortly after the sale) This is a shame, and after looking into other reviews for Magnaflow I am seeing a lot of the same thing. Just people upset that nobody bothers to reach out and let them know after spending a big chunk of money, they their orders will take way longer than expected. This is not good when arrangements and coordination needs to be made for vehicles to have this type of work done. On top of the non existant communication and derelict service, I also see a lot of people complaining of their systems not being bent right, not fitting or lining up. With today's technology and a big industry leading company like Magnaflow having done this for many many years, how is it common for so many orders to be so far out of whack it simply cant be used? There are also return and warranty claims going unhonored out there according to complaints, some of which are simply because the pipes didn't line up or hangers were way off spec. I understand mistakes are going to be made, and some vehicles may have flawed specs. I know that there will always be a whiner in every crowd, some that will never be happy with anything when it comes to purchases, and some that blow things out of perportion, but most of these complaints seem valid and people are PISSED! Of course on the Magnaflow website you only see all 5 star reviews from happy customers. When you start wandering into other sites where customer comments aren't hand selected, thats where the angry crowd is. Magnaflow needs to get itself together, and FAST, because there are others out there just waiting to take your customers and claim the throne as industry leader. I'm not sure what happened with this business, but I can say, if I had seen these reviews before purchasing my exhaust there, I would have went elsewhere for it. I didnt feel as though I needed to verify their reputation. It's a shame because I grew up seeing the Magnaflow logo and products in so many automotive stores nationwide. That tells me at one point they were king's of the exhaust performance industry. What happened? If my order is shipped by mid July, and fits as intended, I will be coming back to amend this and let others know that I was pleased with the product I received, even if the service wasn't met with reasonable standards, and my 1 star will become 4.

I have a 2008 Mercury Grand Marquis with single exhaust. I got the Magna flow dual exhaust kit for it. The kit does not come with new flange gaskets or the left side muffler and tail pipe frame brackets. These items you will need to install the exhaust. They are easy to acquire and you should get them before starting installation. Other than that it is an easy installation. Exhaust sounds good not loud so it won't bother your neighbors.

I was genuinely excited about purchasing a MagnaFlow exhaust. I did my research, watched YouTube videos, and chose MagnaFlow with confidence. I placed my order on January 16th, 2025, intending to have it installed for a trip planned at the end of February. Unfortunately, despite multiple emails and phone calls over the past four months, I never received the exhaust. The only thing I received was excuse after excuse. Almost every week, customer service told me, “It will ship by the end of next week.” That promise was repeated endlessly with no result. After months of false timelines and zero progress, I reached a breaking point. When I was told once again that it might ship by the end of the next week, I finally canceled the order. This experience has been extremely frustrating, marked by poor communication and a complete failure to deliver the product I purchased. So here you go, MagnaFlow, thank you for ruining my trip and killing the excitement of owning a MagnaFlow exhaust.

Magnaflow warranty is a scam !!! I don't care what you read on the web page it is a lie ! They do not and will not honor it !! They throw every road block to prevent any warranty ! The price of their systems is over inflated , DO NOT PURCHASE anything from Magnaflow ! It has basically NO WARRANTY ! Then if theydo warranty something ? they only send you a piece replacement that does not fit , and say to bad so sad !!!!

If I could give them a negative star I would. Customer service doesn’t exist. Don’t believe in their recycling program. They are scamming you!!! Stay away

Junk. Dimemsions are off. Overall length is an inch or two off the OEM and even with the middle section extended as much as possible, the hamger is still two inches off the OEM measurememts a doesn't line up with underbody. Even worse, pipes look like they were welded on to converter, resonator, and flanges by a bunch of drunken monkeys. Nothing is close to straight. Even with every possible adjustment, the resonator rests against underbody. Had to weld on a bracket to push the entire setup away from underbody and spent way too long screwing around with fittings to try and compensate for bad dimensions and angles/weld. I paid a hefty premium for this "direct-fit" setup when I could have saved $500 and just welded in a universal converter in the same amount of time. I did give it an extra star since the check engine light hasn't come on yet.

auto repair shop quotes 750.00 for magnaflow converter for my wifes 2007 altima so right away no.so decide to repair myself every place i tried to buy it they sent me something that was not magnaflow which advertises cnc robotic made top of the line seamlessly welded stainless steel well it was none of that!the first customer service call they confirm its not made bye them.evry call after was arguing that it was and they banned my email long story short they are falsely advertising a converter they dont even make 5531295 direct fit.magnaflow is high performance altima 2.5 s is not high performance.a magnet stuck to there top of the line stainless.its hilarious really