Magick PlanetReviews of magick.com

Would rate Magick.com even lower if I could. I ordered one fairly common book that I wanted to read as soon as possible. It was a few dollars cheaper at Magick.com and I figured I would give them my business instead of Amazon for a change. Big Mistake. A month later now and still has not shipped. An e-mail to their 'customer support' returned an useless message with meaningless excuses. Will absolutely never use their site again.

I placed a order on March 14th. Never received my order, customer service replies are "they are running behind" than marked it as fufilled when USPS states they are still waiting for the item a label was created but nothing else.

Mariah and the support team were super fast and responsive when I shared my issue with them. They listened to my concerns and then solved them. I was truly impressed with the solutions they offered and extremely treasured all the little things they do at Magick to make the customer feel heard and special. Thanks a BUNCH!

This is literally the worst company I have done business with. I told them to refund me. Let's see if I hear something. I.will definitely reach out to my bank to get my money back. I wish I would have seen all these complaints before wasting my time with this company.

Took 2 months & several emails, but finally recieved my stuff. Shop elsewhere if you are on any type of timeline. Very frustrating that the website doesn't just state the real shipping times. If I'd had known I would have purchased elsewhere, as some of the items I ordered were intended to be gifts for occasions that passed before I got my package. Happy with the items I recieved once I did get them (sage bundles, oracle decks).

FRAUD!!! I have been trying to get an order for over two months. They keep saying they are looking into it. Now they don't even return my emails. I can see that there are a lot of complaints filed with the BBB and there are many people on this site who also got scammed. I created a fraud ticket from my credit card company and was refunded. DO NOT TRUST this company.

If I could give 0 stars I would. This is not a legit buisness they just take your money and hope you never follow up

I wish I could give negative stars. I’ve given this business chance after chance due to the wide selection of inventory and sales but it’s not worth it. The products aren’t great, I’ve been sold fake crystals from here, and multiple times my orders have gotten lost or they’ve sold me items that they don’t have in stock. I’m currently still waiting on an order from 9 months ago bc they sold me things that never arrived and when I called them on it they said they didn’t have it in stock. I’ve reported them to the BBB and they didn’t even have the decency to respond. Also the 30% off discount is always “expiring soon” yet it’s been going on for over a year- this is fraud, false advertisement is an actual crime and I don’t think they know that. Larger companies have used this same tactic and been sued for millions. I will never be ordering from this company again and will in fact be taking legal action against them for the money and time I’ve lost. I’ve spent thousands on this company and feel I’ve literally been robbed. Do not buy from here- these reviews say it all.