MadrabbittattooReviews of madrabbittattoo.com

Never received the products I ordered. No repsonse after calls and emails.

I signed up for their reocurring subscription service and their tattoo club membership which is supposed to offer cash back on your orders in quarterly gifts. In 12 months I actually received only six orders. The other 6 months then said they didn't have the product in stock. In the 12 months that I had the tattoo club membership not once tonight ever receive one of the quarterly gifts that you were supposed to get. To add insult injury you get a 10 less than 2 oz in size for nearly $14... If you want to try the product and buy it once and see but don't fall for their membership or subscriptions unless you just feel like giving away your money... 100% money grab.

If I could put zero I would. I signed up for a subscription. Every subscription I have advises you prior to shipping the product in the case you want to adjust the timing. Not these guys they just ship the product. They then take forever to answer your email and then their answer is to bad so sad, you are stuck with it. Have canceled my subscription and will never use the product again … it wasn’t that good anyway

Fraudulent business practices. Placed and paid for an order. After checking out, my order was modified with additional items. I immediately reached out to Customer Service to cancel the modification I did not make. CS reached out with a generic email, ignoring my initial complaint. 19 hours later (after the order has shipped), the CS responded and stated they were unable to assist. I will be doing a charge back with my CC company and will not be purchasing from this company again.

30 day satisfaction guarantee is null and void if you open the product and are unsatisfied. Make that make sense. Talk to your artist before making the decision to purchase from this company.

After a week of my product not shipping, I reached out to ask where it was. Apparently, they were out of stock and neglected to tell anyone. I got fed up and asked for a full refund, including the membership fee, because I do not want to be associated with this awful company. They told me I would get a full refund in an email, which I still have, but kept $12 for the membership fee. If I don’t get my money back, my bank will be my next call. I was looking forward to supporting the company since the founders were in my business frat, but they must have taken a huge step back for the company to turn into this.

waited 8 weeks for products no tracking no responses from CS after complaining for weeks they said new shipment was being sent as other one was lost. Original package showed up with product exploded all over inside of box because it froze and bottles exploded then got told no replacement was being sent. absolute worst Im out 187 bucks and got a box full of mixed lotions I cant use thanks

There was issues with my shipment, never arrived to my current location. After 6-7 emails back and forth, the same response was given, never addressing or answering my original questions. The email repossess felt like reboots responded. I was looking for a some resolution with hopes of trying their product. Poor service and experience for a new customer. Be ware!!!!!!!!!