Made In CookwareReviews of madeincookware.com

My first purchase, a carbon steel wok, was serveral years ago. Excellent wok. For Christmas I purchased a set of stainless steel cookware for my son-in-law in South Carolina which he loves using. A week ago, I purchased a stovetop grill and accessories for him. And that's when things went south. Having spent more than $1,300 since Christmas, I expected better. When I received my notice of shipping for the more recent purchase, I immediately saw it was to be shipped here rather than South Carolina. I immediately call Made In; they weren't answering phone calls to customer service. I emailed customer serve and received this response: From: Made In Cookware To: (me) Wed, Feb 11 at 11:44 AM Thank you for contacting Made In Cookware! ​​​ We have received your message and a service team member will be in contact as soon as possible. Thank you for your patience." What followed was my reply: "Predictably, no one contacted me about my order #2118129. Predictably, after emailing and calling, nothing was done to correct the wrong delivery address on the package. Predictably, Amazon delivered it to me in Springfiled (tracking #TBA328456873568, IL rather than to my son-in-law in Fort Mill, SC. Predictably, the package was damaged, and I must re-package it. Predictably, after spending more than $1,300 on Made In Products since December, I've received terrible customer service. Predictably, I must now ship it at my expense to the correct South Carolina address via Fed Ex.(I estimate the cost to be around $50. I'll learn the exact amount tomorrow). Predictably, as a consequence of my experience, I will no longer purchase cookware from Made In. Predictably, you don't give a damn. signed ...

I purchased the 13" carbon wok and am embarrassed that I wasted 146$. It is absolute junk. Save yourself from wasting money. I should have followed my gut on seeing the tv ads with some pompous jerk acting like his product was a gift from god and only the finest restaurants use it. BS.

These pans are a complete waste of money. I cooked on medium to low heat; they stick terribly after the third time using them. Slather in olive oil, it's like you're cooking on blacktop. They look terrible and don't work. Regardless of their longevity, the price point is way off, too, considering the weight and look of these pans (even in pristine condition).

I purchased a non stick pan over a year ago it started chipping almost immediately. I purchased a Tom Collichio collab carbon steel pan last February. I only used it once but it seems fine. Early December I was in need of a full household set up and they had a great black Friday sale so I dropped about 2500.00 on kitchen items including an Italian made knife set. I started using it last week and noticed a burr on the tip of the paring knife. I emailed customer service, they asked me to send a photo which i did along with a video showing how the tip caught on things. Customer service responded with a bunch of links on how to sharpen knives. I replied with a screenshot of a recent review less than a week before where the same issue occurred and they were sent a new knife and free shipping of the return of the damaged knife. Customer service responded to that with "we will credit you 20 dollars to get it professionally sharpened." There is no 45 day guarantee or a life time warranty that is honored. Buyer beware, they are all steak and no sizzle. *edited to remove a star.

I had to return two Ceramiclad frying pans as the coating on both chipped after just one use. Clearly not fit for purpose. The company has acknowledged the items were faulty and accepted the return, yet I am still waiting for my refund and customer services have stopped responding. The heavy use of endorsement videos (fake?) does not reflect the actual quality of the product. I regret buying from this company and would not recommend them.

The cookware is good. Two stars for them sending me text messages every day with no options to unsubscribe. That is very in-your-face contempt! No more Made In products for us. Their competition will be our future providers of cookware.

Brand new 10" carbon steel pan warped when I seasoned the pan as recommended on the stove. Not a good buy...and expensive !

We bought a Made In pan because we wanted a safe material for non-stick and they offer a lifetime warranty. We've had it less than six months. We love the even heating of the pan. Almost the first day we had it the coating started chipping off. We are awaiting a pan from a different company to replace this one, because we are concerned about ingesting the coating as it flakes off, even around the rivets. We are sorry to report that it did not perform as expected. I have a photo, but don't see a way to post it.