Left High And D.
I purchased a dress about 5 months ago
I purchased a dress about 5 months ago. I tried the dress on, it appeared okay to my untrained eye. I lost some weight, and needed some alterations to be done. The seamstress, had me try the dress on and noticed the dress was cut about an inch in a half too short, placing the zipper near my hip, and not lined up in the middle of my back. The seamstress could not fix the dress, also the front of the dress was not aligned as well. I then called Madame Bridal, they said it was nothing they could do, the deadline had past, so I would need to purchase another dress. In a panic I then took it upon myself to go online and purchase another dress. It was stressful, since the wedding is about 2 weeks away. I felt like they could have made an even exchange due to a manufacturing error. Now I have two of the same dress which cost me a total of $650. Things happen which are out the customer's control, and in those situations, accommodations should be made.