EILEEN G.
Beautiful dress I am delighted with it
Beautiful dress I am delighted with it, very quick delivery too ! Great product and service ❤️

Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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529 approved reviews, newest moderated first
EILEEN G.
Beautiful dress I am delighted with it, very quick delivery too ! Great product and service ❤️
Linda M.
Purchased a dress that was too small. The return process was flawless. My new purchase was almost processed exactly the same time that i was returning the original purchase. Thank you
Jody M.
The best customer service I have had in years. Matt saved my life by finding my size on the dress I wanted. You are the best and I will come to you when I need formal wear in the future. I will recommend you to everyone I know!!!
Karen B.
Customer service reached out to me after a recent problem with an order.
Gunni
Sehr hübsches Kleid mit tollem Schnitt, passt tadellos, sehr schnelle Lieferung, bin sehr zufrieden.
Sarah B.
I ordered a dress which looked like a deep fuchsia pink colour on the website. It arrived and was bright fluorescent pink and not a particularly nice fabric either. Returned it but they only refunded me for 2/3rds of the purchase price due to ‘return fees’ and not refunding the shipping. Despite the colour being completely incorrect on the website. Will never order from this website again - very sadly, as the dresses do look nice online.
Response from Mac DuggalMar 16, 2026
We’re unable to locate your order details based on the limited information provided in this review, and we do not see a record of contact with our Customer Care team. We would very much like the opportunity to look into this for you. Please reach out to us directly at [email protected] with your order number and additional details, and our team will be happy to assist you further. We look forward to resolving this for you.
MARY S.
Amazing experience with Mac Duggal! The dresses are absolutely stunning and the quality is beautiful. Customer service was incredible, they responded quickly and resolved my situation faster than I expected. Truly impressed with how professional and helpful they were. I will definitely shop with them again!
Tatiana G.
The real color of the dress was darker than the image on web. And it came in a box without protection, only with a transparent plastic. It arrived to Spain damaged. Some decorative stones were lost and I must repair it. I wouldn't choose this shop anymore