Ernst G.
Fast shipping
Fast shipping. Friendly and fast customer service. The dress is of high quality and well packaged - we are very satisfied.

Mac Duggal is a U.S.-based women’s fashion brand known for its evening gowns, cocktail dresses and special occasion dresses. Founded more than 30 years ago with a collection of just 10 dresses, Mac Duggal now designs thousands of styles sold through major department stores, boutiques and MacDuggal.com.Mac Duggal creates dresses for life’s most memorable occasions, including wedding guest dresses, modern mother-of-the-bride and mother-of-the-groom dresses, prom dresses, formal gowns and party dresses. The collection has expanded to include day dresses, petite and plus-size styles, a small selection of girls’ dresses and select bridal styles for second looks, wedding celebrations and non-traditional ceremonies. Dresses are available in sizes 0–24 on the Mac Duggal website.Guided by a vision to make every woman feel beautiful, Mac Duggal serves customers worldwide and ships from the United States to more than 100 countries.
Mac Duggal (macduggal.com) has 529 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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529 approved reviews, newest moderated first
Ernst G.
Fast shipping. Friendly and fast customer service. The dress is of high quality and well packaged - we are very satisfied.
Unhappy C.
Received conflicting information about my return. Then no one has responded to my email
susie
Excellent communication
Angie
First of all ordering was a breeze, secondly, the dress was stunning, never seen anything prettier; thirdly returning was quick and easy. I will definetly purchase from Mac Duggal in the future.
Laurie J.
I found Mac Duggal to be very lovely to deal with and their clothing is exceptional.
Judy B.
As soon as I hit submit on Apple Pay I saw the wrong shipping address. I sent 2 emails to change the address. Nothing. I called Fed Ex & they said the Company had to call for the change. I called MacDuggal cust service. She assured me that she would forward a message with the correct address. She saw that I had 2 emails prior to the call. I get a msg that the pkg had been delivered to the incorrect address. I was so mad. I called Fed Ex. He said they had no record from Company to change address. I called Mac Duggal again. She said she was sick that day & figured they would just do a resend. Whomever I spoke with was in the office & assured me she would send the msg out immediately. Now my dress is waiting for someone to watch for a Fed Ex truck to come by so they can give them the box to take bake to the Fed Ex station. I was told the correct address had been sent to Fed Ex. I pray I will get this dress because it was the last one in my size. If I receive it I will do another review on the dress.
Response from Mac DuggalApr 21, 2026
We are truly sorry for the frustration and concern this situation has caused, especially given the importance of your order. Upon review, we do see that the order was placed with the original shipping address. While address modifications after submission are not always guaranteed once an order has been processed, we regret that this was not successfully updated prior to delivery. That said, please know your case is receiving our full attention. We have arranged for a return label to facilitate retrieval of the package and are actively working to have it redirected to your correct address as quickly as possible. Our team is closely monitoring this to help ensure a smooth resolution. We sincerely appreciate your patience and the opportunity to assist, and we will remain involved until your order safely reaches you.
Janet M.
Great customer service. Arrived only days after I ordered and although it did not work for me they were very kind and informative about how to return.
Kristin P.
great customer service!