M1Reviews of m1.com

I have received lots of emails from this company, or saying they are from this company on a daily basis, why? Saying in my situation? What situation? Please be very careful not to click on anything. I feel it is important to advise individual as they clearly collect people details from other sources i.e. name to get your attention or 🐟 spam 🤔 Please do not contact anyone who contacts you first. Lots of 🐟ing out there.

Probably the worst investing app created. Don't bother downloading. Connecting and transferring from a bank is new impossible as it always fails and you have to contact M1 just to remove an old bank. Its an ordeal that should never have to be dealt with for a customer. Sign up elsewhere.

Zero customer service. They charge $100 for EVERY SINGLE ACCOUNT you have when transfer your money out from their brokerage service. They use social media and influencers to dramatically overblow the benefits of their service. At the end of day, you get a fancy mobile app with really bad trade execution and lots of fees. I will give this 0 if there were a rating. AVOID AT ALL COSTS. There are so many full service brokerage firms out there that charge lesser fee and provide much better service.

I initiated a rebalance on Sunday. It should've been completed at market open on Monday, according to M1. I emailed support Monday afternoon asking why it wasn't completed. M1 claims to respond within one business day. By Wednesday afternoon I still hadn't gotten a response and the rebalance was still pending. I've now initiated a transfer of my M1 account to Fidelity Investments.

This company has a great platform— but an incredibly flawed system. Their credit card is a mess— I’ve only had it a couple months and used it with Apple Pay- somehow multiple companies I used it with had duplicate charges and those companies claim it never shown in their end. I updated my address twice— emailed a picture of my license and address change on top of the two calls and was guaranteed that no new card would be sent out until my address was updated. I called a week later to find out they’d sent my card out and never updated my address. They “weren’t really sure why the address had not been updated“ and “wished there was a good answer for why.” This company is basically in beta mode, so I would NOT UTILIZE their card or bank account services. I have to say it has been nothing but a complete hassle. NOT WORTH IT.

Have written them 3 times and never gotten any response through their system other than a generic confirmation. I had my account liquidated, but still somehow managed to earn dividends on an investment. How can I earn dividends when everything was, supposedly, sold? Then during the same liquidation process, because I changed banks, they wanted a whole lot of documentation. Mind you, they were able to transfer a small amount (which I used as a test) into the new account, but not the full liquidation. Interesting, right? So I ended up contacting BOA, who surprised me in their speed and efficiency so props to them, who got me a letter stating when the account was opened and closed and that managed to placate M1 so I was able to liquidate. Now, about a week after liquidating and getting all my money out, I somehow ended up with another dividend payment. Yes, more money for me, HOWEVER, if the investments were sold and funds liquidated and transferred into my account so that NOTHING was in the account, how is that possible? Sounds questionable, right? I emailed them each time the dividend thing happened and got no response. I also asked how to deactivate the account. Surprise, no response. I don't recommend them to anyone. And for all those praising them for "long-term investments", curious to see in 10+ years how easy it is -- or isn't -- to actually get your money out.

the worst UI its very very complicated and they trade only 2 times a day I have so many issues while closing my damn account!!!!!!!!!

This scammers scammed me of my hard earned $93736 …that was my retirement savings I almost committed suicide! I was glad that a friend of was able to refer me to retrievegeeks.com who helped me recover back my funds without taking any upfront fee from me!!!