EN
Enjoying the app but needs to improve
I’m really enjoying the app. The UI is beautiful and straightforward. I’ve enjoyed the free year of the plus membership, but now I’m reconsidering if I want to continue using it. Some perks I can understand wanting to charge extra for, but 2 in particular I’d liked moved to the basic level going forward. I understand the purpose of M1 using certain windows, but this should really be offered at some level cash balance in an account. 25-50K in an account should allow me to buy and sell twice a day. Also, I think the custodial accounts should be free as well. Because of the lack of these perks, I’m half way out the door to take my business to Fidelity and let my accounts grow there.
Response from M1Jul 7, 2022
Thanks for sharing your thoughts, EN! We'll pass your feedback along to the right team. We're glad you're enjoying M1 so far and want to keep delivering value for you. If you'd like to share additional feedback or chat with our Client Success team, our inboxes are open at [email protected] or help.m1.com.




