M1Reviews of m1.com

I was trying to open a saving account for my wife. It got terminated next day without explanation and the customer service didn't provide any resolution or alternatives. and was told she can never apply again. I will close my account with them after this experience.

M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account instead. I thought it was my new savings account, so I let them use Plaid to run my bank account. When I figured it out, I had to fight with them to delete the investment account, even though I never put in any money. Now they refuse to delete my info from their PoS platform, hiding behind FINRA. Total garbage. BUYER BEWARE.

For help getting back your money

Always have problems with my app and can never keep the same password for more then a few weeks.They never answer the phone,can never access the online account.They are rude in the office been a member over a year still call me by the wrong name. Make you set and wait while they do the fingernails. Place is a joke in ionia.

Withdrawal is not possible, but I was duped into giving them all of my money, believing that they were a trustworthy source to use for investing my retirement income. But after a few months of investing, they took my money and never permitted a payout. Have you heard of “CAL”MOS”HUB” I recently received my fourth payment from them and feel confident in entrusting them with my portfolio. Try trading with them and you'll thank me later, I promise.

I keep receiving emails from them asking me to "verify" my account. At first I thought it's some scammers trying to bait me into verifying an account for them so I didn't click. Then I checked reddit and I'm not the only victim here, some people tried to login and deactivate the account only found that no information was filled in, so it couldn't be created through normal account creation process. It is highly likely that this company has obtained a mailing list (probably from other exchanges) and started mass setting up accounts on their behalf, hoping some of them are dumb enough to complete the registration process and start using their service. Shady behavior.

This is not a good company to trust with your money. I made the decision to liquidate my account over 2 weeks ago and still have not received m money! Everything has been "approved" but yet my bank says there is no pending deposits and my money is in limbo. The support is ludicrus, not helpful and its like they dont even read the email. I hate this company. I assume the move at their own speed when it comes to moving money as it works in their bst interest, avoid this terrible scam of a company at all costs!

The M1 new updates to the MY M1+ app cause a credit card double charge. When I request a refund, customer service says M1's policy is to hold the credit balance to offset future bills. If you insist on refunds, M1 will tell you that it takes more than 8 weeks and the refund will come via check. How can this be in this age of cashless transactions? A credit card refund process is simple today. Doesn't M1 understand that the customer may be cash-strapped and need the funds to pay other bills? I can only conclude that this delay tactic is to serve M1's benefit since there will be many cases like mine. Think of the millions in excess charges that will attract bank deposit interest. Shame on you M1 for putting yourself first before your customer.