M1Reviews of m1.com

My experience with M1 was underwhelming. The platform was glitchy and unresponsive at crucial times. i've heard about "I N S T A N T PLUS" efficient platform and responsive customer support.

Love M1Finance because of the simplicity of its platform. But recently I've been having issues with them. Not sure if its some bugs or something. I performed a trade that was supposed to execute in the afternoon (posted it around 2pm E.T) . After the pm session was ended, my trade was still pending; resulting of me missing entry in that position cause the next day that stock was up more than 5%. My most frustrating issues with them is that if you are not careful you'll notice sometimes the costs of the stocks and their average share prices don't match. I have to spend times to do all the calculations myself before a customer representative has to fix it. You'll find out sometimes the gains in the pie platform and the holdings tab are completely different; kind of out of proportion.

It's incredibly difficult to move position between pies.

I enjoy M1. However, I do think the spend interest rate should be increased to make M1 plus worth it, or drop the $125 for M1 plus, or make perks better for m1 plus like no trade windows, better credit card 2% cash back. It seems the only competitive perk of m1 plus is barrow rate but I do not use barrow and other places checking rates are now getting more competitive. I do not think I will be renewing M1 plus unless price of it comes down or spend rate increases.

I really like Plus, Spend, and Invest. However you have failed to fully implement the credit card system. The missing factor is a 7x24 help either in person or automated to authorize a visa rejected purchase. I do not have an issue with fraud control but being unable to contact support outside of US banking hours can leave you totally stranded if you are attempting to pay with the M1 credit card. If anyone is actually reading this feedback I would appreciate a confirmation.

Would love it if you offered a 2 Percent minimum reward on all credit card purchases. Then I could only use the M 1 card. 125$ for M1 plus is too much for what I use it for. Probably not going to renew. I also think the afternoon window should be open to everyone.

Basics of m1 finance are working out great for me. I just have few concerns 1. Fees - There are platforms that now offer fractional shares with no fees. M1 should learn from that and make fees reasonable for everyone. 2. APR - The rate for premium customers need to be more lucrative. It's simply not enough! There are platforms that started offering better rates already. 3. UI - Although your user interface is quite unique it fails to do many basic things - eg. Current year performance, distinction between time and money weighted performance etc.

I like the PIE system and the fact that you can have a connected spend account. However, The fact that the investments are limited based on volume. no mutual fund access, and just 2 trade windows are definitely cons. Sometimes a security drops in price mid day that makes it attractive to buy and by the time the trade window opens the stock has recovered and I have missed out.