Jaskom L.
SCUM COMPANY
HIGH TRANSFER FEES, MONTHLY FEES, LOAN OUT YOUR SHARES WITH YOUR PERMISSION.

M1: The Finance Super App™. Invest, borrow, and spend on one intuitive platform. Customize your strategies, automate the big picture, and let The Finance Super App®️ take care of the day-to-day—commission-free.
M1 (m1.com) has 194 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Jaskom L.
HIGH TRANSFER FEES, MONTHLY FEES, LOAN OUT YOUR SHARES WITH YOUR PERMISSION.
ELODIE
ᴡᴀꜱᴛᴇ ᴛʀᴀᴅɪɴɢ ᴘʟᴀᴛꜰᴏʀᴍ , ᴀᴄᴄᴏᴜɴᴛ ᴅɪꜱᴀʙʟᴇᴅ ꜰᴏʀ ᴜɴᴋɴᴏᴡɴ ʀᴇᴀꜱᴏɴ ᴍᴀᴅᴇ ʙʏ ᴛʜᴇᴍ . ꜱᴇᴠᴇʀᴀʟ ᴛɪᴍᴇ ᴄᴏɴᴛᴀᴄᴛᴇᴅ ᴛᴏ ꜱᴜᴘᴘᴏʀᴛ ᴏɴʟʏ ɢᴇᴛꜱ , ʏᴏᴜʀ ᴄᴀꜱᴇ ᴜɴᴅᴇʀ ᴘʀᴏᴄᴇꜱꜱ ᴀɴᴅ ꜱᴏʟᴠᴇ . . ᴅᴏɴ’ᴛ ᴜꜱᴇ ᴛʜɪꜱ ᴘʟᴀᴛꜰᴏʀᴍ, ᴀɴᴅ ᴅᴏɴ’ᴛ ᴘᴜᴛ ᴀɴʏ ᴍᴏɴᴇʏ ɪ ᴄᴏɴᴛᴀᴄᴛᴇᴅ ʀᴇᴛʀɪᴇᴠɪ”ꜱᴛᴀ” ʀᴇɢᴀʀᴅɪɴɢ ᴀ ʀᴇꜰᴜɴᴅ, ᴀɴᴅ ᴛʜᴇɪʀ ꜱᴇʀᴠɪᴄᴇ ᴡᴀꜱ ᴇxᴄᴇʟʟᴇɴᴛ. ᴛʜᴇʏ ᴀᴄᴛᴇᴅ Qᴜɪᴄᴋʟʏ, ᴇxᴘʟᴀɪɴᴇᴅ ᴛʜɪɴɢꜱ ᴄʟᴇᴀʀʟʏ, ᴀɴᴅ ɢᴜɪᴅᴇᴅ ᴍᴇ ᴛʜʀᴏᴜɢʜ ᴇᴀᴄʜ ꜱᴛᴇᴘ. ɪ ꜰᴇʟᴛ ꜱᴜᴘᴘᴏʀᴛᴇᴅ ᴛʜᴇ ᴇɴᴛɪʀᴇ ᴛɪᴍᴇ. ᴛʜᴇɪʀ ʀᴇꜱᴘᴇᴄᴛꜰᴜʟ ᴀɴᴅ ᴋɪɴᴅ ᴀᴘᴘʀᴏᴀᴄʜ ᴍᴀᴅᴇ ᴀ ʙɪɢ ᴅɪꜰꜰᴇʀᴇɴᴄᴇ. ɪᴛ’ꜱ ʀᴀʀᴇ ᴛᴏ ʀᴇᴄᴇɪᴠᴇ ꜱᴜᴄʜ ᴛʜᴏᴜɢʜᴛꜰᴜʟ ᴀᴛᴛᴇɴᴛɪᴏɴ, ᴀɴᴅ ɪ’ᴍ ɢᴇɴᴜɪɴᴇʟʏ ᴛʜᴀɴᴋꜰᴜʟ ꜰᴏʀ ʜᴏᴡ ᴇᴀꜱʏ ᴀɴᴅ ᴄᴏᴍꜰᴏʀᴛᴀʙʟᴇ they made the whole process feel
EquityEdge C.
Avoid if possible. There customer service is extremely poor when you have account and when you don't have account. When my account was not there they have schedule 30 min Zoom call -once money is in person stop responding via email -customer service point to Help center article. Zoom call information was completely different than Customer service. I moved my asset for the margin loan and now they are asking me to wait for 20+ days to remove hold from the asset.
Fadhl A.
Advertising to have $0 fees, after you sign up, they changed their terms and want to charge $3/mo tor accounts under $10k. This is a pure scam. I closed my account the next day.
K M.
Scam, signed up because (like every other brokerage) it was free. They couldn’t get enough people to sign up for their premium services. So they made us sign up. No opt outs allowed. Monthly fee for life. TERRIBLE!
Daniel M.
I HAVE HAD AN M1 ACCOUNT FOR AT LEAST FOUR YEARS. ABOUT A WEAK AGO I COULD NOT LOG INTO MY ACCOUNT ON ANY OF MY THREE DEVICES. EVEN MY FACE ID STOPPED WORKING. THE ONLY ANSWER FROM THEIR MINDLESS AI IS TO RESET YOUR PASSWORD. JUST ENTER YOUR EMAIL AND THEY SEND ONE FOR RESET. OVER AN HOUR AND 5 TRIES. NO RESET EMAIL. SO I TRIED SENDING A CONTACT EMAIL FOR HELP. BUT YOU HAVE TO ENTER YOUR EMAL AND PASSWORD TO SEND THE HELP EMAIL. IDIOTS.
Paul E. Z.
M1 Finance appears to be abusing the privilege granted to them under FINRA rules to arbitrarily jack up margin maintenance percentages and shake investors out of positions. In the past week they have done this to my portfolio by increasing the maintenance requirement on my largest holding 30% in two 15% hikes. During this same period of time, implied volatility, their so-called justification for this attack, decreased to a ranking that is generally considered to be moderately high, but not extreme. M1's rapid increase of the maintenance requirement is extreme, however, and it is now injuring me financially and forcing me to completely halt my investing strategies to redirect funds to my margin balance. This appears to be a predatory brokerage that is violating FINRA directives by taking actions intended to force transactions so that they can collect trading fees. I recommend that you stay away from M1 if you do not have an account there, stop further investment and use of their portfolio lending product if you do have an account, and take your business elsewhere to a more reputable firm as soon as you are able. That's what I will be doing.
Mark N.
They secretly introduced fees last year for what was a free product and are bleeding your accounts dry