M1Reviews of m1.com

I recently requested M1 to add sybmol 'CPG' to securities allowed for trading. M1 support stated it did not meet M1 team requirements for listing/trading. I do not understand why. CPG is traded on NYSE and it is rate 'Strong Buy' by Seeking Alpha, not to mention TD Ameritrade and other research tools I use. Too bad! I was forced to transfer funds from my M1 account to my bank and then to my TD Ameritrade account to purchase this security. I will continue to do so every time I want to purchase more of CPG through TD Ameritrade. I like doing all my trading under one platform. Unfortunately, M1's recent decision not to list CPG is forcing me to use other platforms as well.

Love M1, but m1 plus is too expensive to renew at $125.

2 stars is a fair rating. I am disappointed with the numerous bad fills. Also many technical issues and a substandard platform. It's good for the long term but be prepared to deal with the headaches and growing pains.

Easy to use platform with all in one APP

Not recommended

M1 Finance is weak overall. They offer loans against your stock portfolio (you can borrow out up to 30%), which is pretty cool, which is why I moved here to begin with. I like the segregation of 'spend' versus 'invest' accounts. That's rather nice; you can actually reliably spend the money in your account with worrying it will disappear overnight due to some random margin requirement change. However, their whole investment setup sucks. Instead of buying and selling individual stocks, you create a 'pie', where you allocate your stock portfolio funds into percentages that should go into different stocks, e.g., "50% Tesla, 50% Apple" would be one pie. You then buy / sell / rebalance this pie. You can't short stocks. You can't trade on margin. You can only buy / sell once per day (lol) at a predefined time of day, not whenever you want. Their UI doesn't even show actual stock prices. Their UI shows a graph of your portfolio's value over time, but they make your deposits and withdrawals look as if they were gains or losses in your portfolio (why?). Honestly, if you use M1, you'll basically have no idea what you're buying or selling, or when you're buying and selling it, or at what price, or even if you made or lost money on a trade. Customer service is mediocre, moving money takes ages, and the site is unintuitive. I'm closing my account and moving back to eTrade.

hi i had sent a transfer on mar 29th for $20 it has not moved. gustave wandland

Pros: Simple setup, good concept, easy to use. Cons: Getting your money out. I have a Roth IRA with M1. It has taken 7 weeks now to roll my money out to another Roth IRA. First, they didn't liquidate my entire portfolio after I said to sell 100% of the assets. Second, they "never received" the rollover request from the requesting institution, even though the requester got a confirmation receipt. Third, M1 and their custodian Apex Clearing gave me the customer service run around about who I needed to speak with. I finally got a senior CS rep who has been helpful but has no power to make anything happen. M1 finally liquidated the $3 that was holding up my rollover after 5 days. I had the requester re-send the request. No action again. Took me reaching out 2x more times for a status. Now I'm being told I need a Medallion signature, which I have previously twice clarified if it was needed and was told no. Still not complete with this. Requests have been sent 5x now and always a different reason they can't complete it. Wondering if Apex is insolvent at this point. I would never recommend M1/Apex again after this. I now have to go through this whole mess again to get my wife's Roth out. I feel bad that I recommended to other family members as well. Thankfully the market hasn't been on a run the last 7 weeks, otherwise, I'd be losing my mind. TL;DR: Fine if you never need your money out of M1. Process to get money out is a disaster.