I have ordered 8 times now, so obviously I love the shirts. Good quality material and printing. I get the standard shirts and they might fit a tad small, but are fairly stretchy, so I order my normal size.
One shirt in my most recent order had a bit of a problem so I sent a message through the website. This was on a Sunday mind you. They got back to me in a matter of hours, and are sending a replacement free of charge, no return necessary. You have a permanent customer and I recommend Moonshot all the time!
LP
Laura P.
Never got them
Shirts look great online. When they didn't arrive I only had to pay shipping to get them resent. When they still didn't arrived they tried to blame porch pirates. I have a ring camera and multiple other deliveries each week - that is not what happened. I think they gave the delivery service the wrong address and won't admit it. Still don't have them and they wont respond.
Response from m00nshotSep 1, 2025
We’re very sorry this customer feels frustrated. Here’s what actually happened:
The original order shows as delivered in USPS tracking, which means the postal service marked it as successfully completed. Because of that, we had no way to file a loss claim with USPS, since they confirmed delivery on their end.
Even so, we wanted to make sure our customer was taken care of. As a small business, we covered the full cost of producing a second set of shirts at no charge, and only asked the customer to pay the shipping cost. This is the fairest solution we can offer when USPS shows an order as delivered, since otherwise we would essentially be absorbing the cost of multiple orders that tracking confirms as fulfilled.
We always stand behind our products and want every customer to be happy with their purchase. If USPS marks a package delivered but a customer doesn’t receive it, we understand it can be frustrating, but unfortunately we cannot control USPS delivery scans. What we can do is go above and beyond to replace the items at our own cost, which is exactly what we did here.
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Travis
Great customer service
Great customer service! Love the shirt quality and design. I had initially ordered the wrong size and they had the correct size shipped my way immediately after my exchange request.
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customer
Cheap
They send the most fitted shirt possible. Bella shirts are made in a female style. I know because my wife's work uses them. Then they make it your fault that they use cheap shirts and make you pay to return it. 🗑️ Company.
Response from m00nshotAug 28, 2025
Bella Canvas literally makes the best quality shirts on the planet and the overwhelming majority of customers love them. As we mentioned to you, we would have gladly sent you replacements in a larger size or even in a different heavyweight style instead. We have reported you to the Better Customer Bureau and revoked your pilot's license.
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Renee W.
Fantastic company
I’ve ordered from these folks a few times. The tees are very good quality and the themes are always a lot of fun to shop. Twice now, I had to ask for something after I already put in my order. They got back to me quickly and found a way on both occasions to get me what I wanted! Above and beyond. I will do all my fun teeshirt shopping with Moonshot!
Response from m00nshotAug 28, 2025
You rock. Thanks for the kind words Renee. 😎
MW
Matthew W.
Directa your feetsa to Moonshot T-shirtsa
I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work before submitting. I accidentally ordered my Daddy Greene's Pizza shirt as a S. I wrote a quick email to customer service explaining my screw up and asking what my options were for exchange. Anthony hooked me up and offered me a replacement for shipping cost only. Hooked me as a customer for life.
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Rebecca
Stellar customer service.
The shirts were fine, but the customer service was literally amazing. They aren't kidding when they say they want you to like the product. I'd buy from them again in a heartbeat.
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Jolene E.
Excellent customer service
Excellent customer service. Super cute prints. Thanks so much!
