m00nshotReviews of m00nshot.com

I ordered 2 t-shirts for an upcoming holiday. While the shipping did seem to take a little longer than expected, I emailed asking when they might arrive. I was told they should still arrive on time before the holiday. They ended up arriving 6 days prior to when I even expected them. However, one of the shirts came in the wrong size (a truly honest mistake as the poly bag they came in had listed the correct size). I immediately emailed M00nshot (on a Sunday) and got an almost immediate response within minutes. By the next morning I had an email from customer service apologizing and saying they were not only shipping a new shirt immediately, but gave me a refund and a 30% off code toward my next purchase. If this isn't a great company response to a customer, I don't know what is. We need more companies like this.

Unique designs and comfortable material. I ordered the cotton blend luxury tees and am very happy with the quality. I'll be back for more!

The Customer Service team at M00nshot was top notch. I had a problem with my delivery and I emailed them to resolve. I received a quick response that detailed options to help fix the issue. They were kind and so incredibly helpful. It was a pleasure working with them and I would order from them again! Thank you for providing such great customer service.

Exceptional customer service from start to finish! I accidentally caused an issue with my order, and even though it was my fault, they were quick to help and made everything right. It was such a refreshing experience after being let down by another company that I won’t be purchasing from again. Companies that truly stand behind their customers deserve recognition, and this is definitely one of them. I’ll definitely be buying from them again!

Great coustomer service! Whoever is in charge deserves the best.

If I could give 10 stars, I absolutely would. I accidentally ordered four shirts in the wrong size and didn’t realize my mistake until they arrived. Since the shirts are made to order, I was worried that sending them back and waiting for replacements would mean I wouldn’t receive the correct ones in time for my trip. I emailed customer support expecting the worst. Most companies take days to respond—if they respond at all. But M00nshot completely exceeded my expectations. Within FIVE MINUTES, I received a reply. Not only did they send me a discount code that covered my entire replacement order for FREE, but they also upgraded the shipping to express delivery and told me to keep the original shirts so I wouldn’t have to spend money returning them. I’ve never dealt with a company that takes care of its customers this well. They literally paid for my mistake, made sure I would get the correct shirts in time for my trip, and saved me the hassle of shipping the originals back. Customer service like this is almost impossible to find these days. M00nshot went above and beyond in every way, and they’ve earned a customer for life. 100 stars for M00nshot and their amazing team!

My package was misdelivered to an adjacent mailbox, but my neighbor was gone for 2 weeks. I emailed support and they immediately sent a duplicate order. I offered to return but they said to share with military friends. Which I plan to. Customer support is 5 stars and product was as advertised. Thank you so much.

Im not going to pay no $50 for a T shirt. As awesome as they are, I just cant justify that amount unless some of it was going to a charity. Super disappointed