Ann Blick Flying B.
I went to add a discount code and it…
I went to add a discount code and it processed my order at full price twice. Not cool.
Response from m00nshotMay 21, 2026
Hi Ann, I’m really sorry for the frustration here. I completely understand how upsetting it would be to think you were charged twice while trying to use a discount code. I did take a look into this right away, and I also emailed you directly so we can get it fixed as quickly and easily as possible. We use Shopify for our checkout system, and it is not able to process or charge an order unless the customer completes checkout and clicks the final button to place the order. In this case, it looks like you placed two separate orders, and one of them did not have a discount code entered at checkout. That said, I absolutely do not want this to be a bad experience for you. I already reached out by email and offered to recreate the order on my end with the discount automatically applied, so you do not have to worry about entering the code again or dealing with checkout twice. Please reply to my email whenever you can and I’ll be happy to take care of it for you. Thanks and hope to hear from you soon.