Great customer service. I needed help getting a refund for my product and Abigail made the process very easy and stress-free. She was polite, helpful, and resolved everything quickly. Very happy with the support I received
Response from Lysa RitualJun 3, 2026
Thank you for taking the time to share your experience, Sam!
We're thrilled to hear that Abigail was able to resolve everything quickly and provide the kind of friendly, stress-free support we strive for. We'll make sure she sees your kind feedback—it will certainly make her day.
Thank you for your support and for choosing LysaRitual! ✨
NI
Nick
Helpful assistance
I had issues with the cost, and Abigail was very helpful and explained things for me in more words. Her responses to my emails were prompt and supportive. I appreciated her help and consideration to my circumstances. Thanks Abigail.
Response from Lysa RitualJun 3, 2026
Thank you for taking the time to share your experience, Nick!
We're thrilled to hear that Abigail was able to provide the clarity, support, and understanding you needed. We know that every customer's situation is unique, and we're delighted that she took the time to ensure your concerns were properly addressed.
We'll make sure she sees your kind feedback. Thank you for your support and for choosing LysaRitual! ✨
SH
Shelby H.
TOTAL SCAM
TOTAL SCAM.
Initially I placed an order for my first package on February 8, 2026. It took almost 3 weeks for the first delivery to arrive, even though I indicated rush shipping. Once the package arrived, the dosage was completely different than what was listed on the website. The actual product is garbage, tastes awful, and doesn’t have anything in it that will help your skin any more than a regular multivitamin.
By March 8th I had asked that my subscription be cancelled. The same day I received a reply from customer service asking me why, which I detailed, and then LATER THAT DAY, I was charged for another shipment. They claimed they couldn’t do anything about the charge. Fine.
I again requested that my subscription be cancelled. I was FINALLY assured that my subscription was canceled on March 20, 2026.
Fast forward to May 8 and I get an email that my order is on the way. Excuse me????
I immediately wrote an email to their customer service demanding to know why I’d been charged again, with nothing but “cancellations are handled by a different team.” Sure.
It’s now May 11 with no answer from them. I’m reporting transactions from this company to my bank for fraud.
STAY AWAY FROM THIS COMPANY.
Update:
I have added 1 star to my rating.
As of May 13, I have been refunded for the most recent charge.
However, they took zero accountability for this and blamed it on their subscription system. No technical issues really make this okay.
I have zero faith that this won’t happen again. My entire experience with this company has been bad. It was only after I said I was going to report these charges for fraud that they magically were able to cancel my order and issue a refund.
Maybe (maybe) all of their excuses are based in truth.
But after all this:
dosages being different on packaging vs the website, packages coming almost a month after ordering with zero tracking, even AFTER paying for tracking and rush shipping, packages arriving with no labeling, packages arriving with different ingredients than what is advertised, difficulty cancelling, being charged AFTER canceling, and on and on and on, I cannot recommend this company, in good faith, to anyone.
Stay away.
Response from Lysa RitualJun 3, 2026
Hi Shelby,
Thank you for sharing your feedback. We're sorry to hear that your experience with LysaRitual has been disappointing and understand the frustration you've described regarding shipping, subscriptions, and communication.
We're glad we were able to resolve the most recent billing concern and issue a refund, but we're disappointed to hear that the overall experience did not leave you with the confidence we strive to provide.
I've reached out to you again via email to see if there's anything further we can do for you. Please feel free to get back in touch—we'll do our very best to ensure you have a better experience moving forward.
JA
Jane
FUP!
Cremerne tog en måned om at blive leveret, og da jeg desværre efter 2 måneders brug kunne konkludere at de ikke virkede. Jeg kom i kontakt med kundeservice for at benytte penge-tilbage-garantien, men de stoppede med at svare og pludselig blev Nordicritual til Lysaritual.
Alt i alt en dyr, besværlig og kedelig oplevelse
OPDATE: Lysa har IKKE kontaktet mig selvom de skriver de har skrevet til mig, og når jeg på ny kontakter dem, stopper de med at svare tilbage efter kort korrespondence og uden afslutning.
Response from Lysa RitualJun 3, 2026
Hi Jane,
We're sorry to hear that your experience with us has been disappointing. We understand your frustration regarding the delivery timeframe and that the products did not meet your expectations.
We're also sorry for any confusion caused by our transition from Nordic Ritual to LysaRitual. We always aim to provide clear communication and helpful support throughout the customer journey.
We've reached out to you again via email and would welcome the opportunity to assist further. Please don't hesitate to reply—we remain committed to finding a satisfactory resolution.
SP
Suzette P.
Great service
Camila with customer service was quick to respond and help me with our order. So far Lysa ritual is working for both my teenage daughters more than the prescription meds they had been on. Thank you!
Response from Lysa RitualJun 3, 2026
Thank you for sharing your experience, Suzette!
We're thrilled to hear that Camila was able to provide quick and helpful support with your order. We'll make sure she sees your lovely feedback.
We're also delighted to hear that both of your daughters are having a positive experience. Thank you for trusting LysaRitual to be part of their skincare journey and for taking the time to share your feedback. ✨
NN
Nina Newell R.
After a little concern I received quick…
After a little concern I received quick response and very helpful , my kids seem happy with the progress of their skin.
Response from Lysa RitualJun 3, 2026
Thank you for sharing your experience, Nina!
We're so pleased that we were able to address your concerns quickly and provide the support you needed. Hearing that your kids are happy with the progress of their skin is wonderful feedback for our team.
Thank you for trusting LysaRitual to be part of their skincare journey. ✨
PR
Paulina R.
Camila help me and she answered all my…
Camila help me and she answered all my questions kindly
Response from Lysa RitualJun 3, 2026
Thank you, Paulina!
We're so pleased to hear that Camila was able to help and answer all of your questions with kindness and care. We'll make sure she sees your kind words—they'll certainly make her day!
We truly appreciate your support. ✨
RP
Robert P.
Cancelling a subscription
Agnes was very quick to respond and sort out my issue with the subscription. I only wanted one order, and as I'm on a limited budget, could not subscribe.
Sorted within half an hour. Wish everyone was the same!
Response from Lysa RitualJun 3, 2026
Thank you for sharing your experience, Robert!
We're so pleased to hear that Agnes was able to help and get everything sorted quickly for you. We understand that every customer's circumstances are different, and we're glad we could provide the support you needed.
We'll make sure Agnes sees your kind feedback. Thank you for your support and for choosing LysaRitual! ✨