LUXY IncReviews of luxyride.com

He was very nice and respectful.

Efficient, polite, very nice vehicle

Driver was 45 minutes late picking us up at Newark airport and made us meet him at another location besides the customer pick up so we had to drag our stuff up the escalator to find him. He said the road was closed but I asked the police and they said that was not true, plus we had watched many cars come and go while we were waiting for him. Jamal said he was brand new to the company but had been driving for 8 years. He was completely unfamiliar with driving to Connecticut and had his phone GPS in his right hand the whole way, driving with only one hand and very slow (which we were grateful for). We have used Onewaylimo.com for years and have never had a bad experience until now. Not sure why you would send us a driver from Jamaica, New York to take us all the way to Monroe, CT in the middle of the night! Not sure if I would use you guys again, miss my Onewaylimo and the great prices too - was a good find while it lasted.

Good communication from the company and the drivers. Showed up on time in a clean car. Drivers were helpful, pleasant and professional. Great value when you consider the mileage and cost of parking it’s pretty much a break even and you don’t have to drive. Our go to for trips out of the NY airports!

Our driver was on time, courteous and pleasant. Our 2.5 hour ride past quickly and was without incident.

Prices went waay up but I still booked because I liked the prior drivers I have had. I booked again to take me to the Liver Transplant Center in Orlando for my 6th month appt. The day of the appt. I was violently ill so called immediately. It was mid morning and my pick up was for 11:30 with a return trip at 3:15pm. Unfortunately, I didn't write down the exact time that I called so it got logged in at 11:07 when the cancellation email was sent. The driver had already called me and he hadn't been told that the trip was cancelled so I gave him the information before he left for my initial pick up. Days later I called to see what type of refund I would be receiving and was told zero. Said I didn't call until 11:07 (the time they sent their email). Even if you buy their timeline, no gas was used, no driver time, no wear and tear on the vehicle and no reason for other fees and tips. Now I have to find another company for these appts.

Always polite, nice cars and on time!

Daniel was prompt, professional and an exemplary driver.