Mr John S.
was cUGHT IN A BIND WITH SUPER SHUTTLE…
was cUGHT IN A BIND WITH SUPER SHUTTLE ABRUPTLY DISCONTINUIYNG THEIR CONFIRMNED ORDERS had to find last minute from my overseas location a transporter to return me from Lax to San Pedro. Most efficent semd Lusky from their web page though a bit pricey at $153 w/o tip to driver. Mix up occurred in origina lcommo as the alliances ofLuthanza and United Airline flight numbers confused exact termional arrival location so driver was at United terminal instead of the Lufthanza so upon arival the driver was not present for 1-1/2 hours was in frenzy for i had no cell phone or numbers to call had to jsut wait and hope on discretion of Lusky. Thankfully driver eventually arrived at Bradley international terminal B though i had to guess who the transporter would be for my name plack was not isible i happen to guess being late a young man arrived and happened to get lucky and see my name in his luggage carrierhe had brought so all went well afterard. The transport vehicle was comkfortable a modern rv sedan with ampole leg room to accomodate my handicapp situation , driver was very supportive and apologetic for the error of earlier commo, wa also very helpful when returning to my home to help carry my luggage to front door , which made the overall experience ok. Have to admit received much better support from the German Lufthanza staff in Germany (Munich) and (Ukraine) than i did in LAX staff, flight attendants all very gracious though found upon return hom LAX personnel includingcustomsprocessing rather abrupt, rough and not real friendly comapred to what i had received overseas.
Response from LUXY IncMay 14, 2020
We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.