LuxuryegyptianlinensReviews of luxuryegyptianlinens.com

Great customer service!

I received great customer service. I had an issue with the wrong sheets being sent to me. I threw them into the washer before I realized they weren't the ones I ordered. I offered 50% of the cost of the set I wanted, being that I couldn't return the first set, and they shipped them out right away. Most appreciated.

⭐☆☆☆☆ — Extremely Disappointed: Order Delayed, No Support, No Resolution Order #: 123867 Order Date: Tuesday, December 2, 2025 I placed an order for luxury linens on December 2nd, expecting fast delivery and reliable customer service. Instead, I have received no product, no meaningful updates, and absolutely no customer support to resolve the issue. The most frustrating part: I attempted to resolve this directly, but I received no clear status, no timeline, and no accountability from the company. I have also tried to involve my credit card company, and the dispute process has been equally exhausting. This was a simple order. It should not take this much effort to get a product delivered — or even to get a straight answer. At this point, the entire situation feels avoidable, unprofessional, and deeply frustrating. I am posting this review so other customers are aware of the lack of transparency and responsiveness. I am still hoping this company will resolve the matter, and I will update this review if they do. Until then, I cannot recommend them.

Excellent product with high quality finish. Very warm for those cold nights. Recommended to all interested.

I had an incredibly positive experience with Luxury Egyptian linens. I had ordered something bu accident and the customer service representative was extremely helpful and made the process as easy as it could be. Mark, the service representative went out of his way to work with me. I will order from this company in the future and tell all mu friends that they should go to this company for their needs.

The customer service was better than most I've ever had. I work in a customer service role and have do so for over 20 years. Amazing people here and very above board.

Excellent customer service. Same day response, so helpful and kind. I was so happy to be able to support a small family business. Great overall satisfaction.

I LOVE my new comforter, it’s very fluffy and cozy!!! I highly recommend ⭐️⭐️⭐️⭐️⭐️