Luxury ConfidenceReviews of luxuryconfidence.com

Customer service is great! They keep in touch as far as shipping product goes, where your items are at and eta. I love the device, I bought the blackhead clearing system, and so far the results are amazing! I also bought the Ocean Cream and had a bad reaction, but that's just my allergies and sensitive skin, not the creams fault. They answered my questions about returns and refunds quickly and are taking care of it. Great company!

I have been pleasantly surprised by the excellent customer service from this company, and in particular I would like to mention Shane who dealt with my queries speedily. I ordered the Aphrodite 2.0 from Luxury Confidence and it arrived as promised within 10 days. I have oily skin and I'm prone to blackheads and breakouts despite a thorough twice daily facial cleansing regime. I used the Aphrodite 2.0 as described in the instructions but even on the lowest setting with different nozzle heads it felt too harsh on my skin. I contacted Luxury Confidence via email to kindly request a return and refund. Shane responded the next day and was very polite, professional and prompt in all the emails we exchanged from then on. Shane gave me advice to check I was using the device properly, offered tips to reduce the sensitivity and was willing to extend the free return period from 90 days to 180 days. Years of regular skincare have helped me know if a product is not good for my skin even after a few uses so I wasn't keen on keeping the device longer. Shane was understanding and advised me to return the product to their facility in the US to receive a full refund. I would have to pay the return postage costs, which I think is fair especially considering the device was shipped internationally at the company's expense. I know some customers would grumble merely at the thought of paying the return postage costs, but not every company is as large as Amazon etc and able to offer free returns. However, maybe in the future Luxury Confidence can have a UK based facility to make the return costs cheaper. Anyway Shane and I reached an agreement where I did not have to return the device and I was partly refunded. I figured I could give the device to one of my grown-up kids/other family members to try if they run into skin issues as it might work for them. So even though the device didn't work out for me, it's been a very positive experience with Luxury Confidence and it just goes to show that good customer service goes a long way.

Im in love with this product! Great results using it. I will definitely keep using it and would recommend to anyone looking ti rejuvenate their skin in a more natural way.

I love this product! At first, I didn’t think it worked, and I had a blackhead that was embedded in the side of my nose that I couldn’t get out at all. Then I realized the area had to be heated or warmed once I did that Walla ahh done.

This device really works and make your pores looks finer and cleaner. My skin feels smoother and shinier as the result. You would see the improvement soon but in order to maintain it you should repeat it once a week or so.

Bought this a bit skeptical but was pleasantly surprised how well it worked. Oddly satisfying but gross when you see how much dirt you had on your face. I struggle with black heads on my nose and chin and it made a huge difference. Definitely not unhappy with my purchase.

I was a little skeptical about this device when I first purchased it but I was pleasantly surprised at how well it works. It does a really great job cleaning out pores. I definitely recommend it.

The product exceeded my expectations it’s well-made easy to use do the job and is worth every dollar I spent. My T-zone look cleaner, and I don’t have blackheads anymore The customer support was fantastic. Help me all the way when my package didn’t arrive for several weeks they sent me another one that I ending returned when the original shipment arrived.