LuxmeryReviews of luxmery.com

I ordered the wrong size body suit and the customer service was outstanding. They were prompt in their response, and resolved the issue for me easily.

Great customer service I bought 2 bodysuits felt really comfortable but one was to big so they told me to keep it and sent me a smaller size at no extra cost

The items I ordered were fabulous, even the packaging was impressive. Great items. Customer care was also really impressive when I made a enquiry they replied within 2 hrs and it was professional am service. Would definitely buy again. Thank you

My customer support representative was Jane and she was exceptional in helping resolve my problem. I had inquired about returning a body suit because it was quite fitting right. Instead she offered to ship an alternative body suit and I could gift the original to someone. Her email responses her timely, professional and most helpful. I appreciate Luxmery for delivering a wonderful product and a superior customer service experience.

Amazing customer service! I ordered a bodysuit that didn’t end up fitting in the size I bought. I reached out to support and they immediately sent me a replacement suit in the (hopefully) correct size for FREE. Thank you Ikra and Luxmery Team :)

Amazing customer service and working with Jane. She was very helpful.

Excellent customer service. I got 2 bodysuits, great stuff. However one tore while I was trying it on (a bad egg? User error?). I reached out to luxmery and told them what had happened. Jane got back to me and I was sent a replacement as soon as I sent photos of the tear (a fair ask from them). Jane's service was great and I was very happy with how they dealt with the issue, I don't even have to go through the hassle of returning the torn one.

I ended up not liking the style of my purchase and instead of dealing with the hassle of returning and ordering something else, I was sent replacement items for what I purchased and now have body suits to give family members. Jane was so helpful!