MegaBagReviews of luxemegabag.com

I don’t have it.

I have never received the bag

The bag was reasonably expensive nearly $300 AUD and there are similar ones on Temu for $40. The material is cheap and weak synthetic fabric the handle torn on the first use and bag was underpacked. The item is not made well for its intended use. After contacting the company they refused to offer a refund regardless of the item being faulty even with photos. They said they would only offer a refund if the item was returned with a return address in Israel which is not where the item came from in China and is not where the company website states the address is. They ask you to sign a customs declaration that the bag is not worth more than $40 to return the item which is fraudulent. Further more sending an items back to Israel costs $120 Australian so obviously no one is going to want to spend another $120 to send back a bag they could buy for $40 from Temu. Don’t waste your time and money with this please The response to this is a lie - I have not received a refund but another cheap poor quality bag I cant use.

The bag arrived too late for my trip. The email address for support and returns bounced back as invalid.

I purchased my mega bag (classic black) in September 2025 for my recent trip to New Orleans for my brother wedding. When it arrived, it seemed like it would hold plenty of clothes as advertised. But when I went to pack for my five day trip, I had to stuff this bag to make all of my clothes fit. I followed the YouTube videos and videos from influencers on how to pack it. They made it seem as though packing would be simple and you are able to pack at least two weeks of clothes. It’s not true. I packed only 5 days of clothes and two pair of shoes and my bag was full. I packed summer clothes since New Orleans weather was still warm so I didn’t pack anything bulky, sweaters or even a jacket. The worst part is the quality of material. The main top of bag zipper came off, some of the zippers split when trying to zip the sides and the handles on the bag tore from picking the bag up to put in the overhead bin on my flight. This bag is not built to travel consistently or to really travel AT ALL. This was my first time using and traveling with it and all of these issues were unreal. If you had to check your bag due to the airline not having enough overhead bin space on the plane, this bag would not make it through baggage claim. I do not feel comfortable using this mega bag to travel EVER! Any 4/5 star reviews this company has gotten for this product must have been paid for or not real. They are falsely advertising the use and quality and being lied to by the company and influencers is so horrible; especially when it comes to something that is a necessity when traveling. My advice is to not purchase this mega bag. The quality is cheap; It is not built to travel. The only good thing is the concept. This company needs to revisit the quality and durability of their products. Lastly, when you reach out to their support team for help with issues with their products they do not respond. Be very cautious when purchasing anything from Mega Bag.

My order has been placed since September 8th it's now October 4th. When I try tracking my order it shows its in transit. I will NEVER recommend this company nor will I order from them again. I can not receive a refund or cancel my order until the product is delivered. Who knows when that will be because reaching out them has been a waste as I've been told my order is on the way and will be shipped by October 1st due to backorder. It has been a stressful process with these people. It only makes sense to order directly from China since the product seems to be coming from there. Anyone putting up a website advertising a product from China is most likely doing dropshippjng and has the least information on the product they are selling.

Bad quality bag, customer service is a joke also. Avoid buying anything, returning it will be a pain in the ass. Made in china qulaity.

The company is a scam. The quality of the bag is from China and mailed from China not worth the price the company is charging. I tried to return the bag, but got the run around. The bag made it back to Israel, but the bag was not claimed, so no refund like what the website states. Buyer beware.