LuvanshReviews of luvansh.com

I ordered earrings on Christmas Day. By the second week of January with no shipping updates, I emailed their customer service asking when my order will ship. The response was incredibly flat stating it is expected to ship by January 29th. I told myself to just be patient and I don’t have much of a choice other than to cancel my order, but I want these earrings so I decided to reluctantly wait it out. On January 29th, I still have not received any shipping updates. I emailed customer service again and received a very dry, flat, barely apologetic, unsympathetic response that my order is now further delayed and is expected to ship by February 7th. Remember, I ordered these on Dec. 25th. The long delay is frustrating enough, but what really upsets me more is the poor response by customer service. I most likely will not order from them again. This experience was incredibly unprofessional and amateur, especially considering high ticket items.

ordered a 7 ct diamond before Christmas. For Christmas. When it hadn't arrived i followed up and they stated mid January. The owner Jay sent me an email saying January 10th. Today is January 23rd. Last nights correspondence from there support team was that of a child trying to seek information they already have. I really think I have been ripped off and scammed.

Placed an order with these guys in December promised delivery was towards the end of January. After placing the order I contacted them to confirm everything was good with the order and that I would get the ring on time. I wanted to surprise my wife with a new engagement ring for Valentines Day. My wife is currently going through tests for Cancer and I wanted to cheer her up. Anyway after being told all was ok they have the goods and my cash a week later they contacted me to say there was a problem and they didnt have the stone in stock. Bear in mind I'd ordered a specific stone with an IGI registration number of a certain spec and quality. They tried to do a bate and switch on me downgrading to a cheaper stone for same price. I obviously rejected this and they claimed to have found a new stone almost same spec as the one I ordered. I again asked them will you be able to deliver this on time and price wont change no problem they said we have the stone price wont change and delivery will be on time. Another week passed and then I got another email your diamond is not in stock we can swap to a different stone and no problem with the price or the delivery.... I still have no goods no promise of delivery just we are doing our best to deliver the goods on time.... These guys are pond life I'm sick to the stomach on how badly they have treated me. They don't answer the phone nobody as got the balls to actually speak to me I suspect they don't actually have anyone that speaks English or something but my recommendation is stay away from these guys cheap for a reason they take your money with no intention to deliver anything least thats been my experience....