LuvanshReviews of luvansh.com

Love the ring. One thing you could do is get better customer service . I have tried your chat; it's impossible to get the right answer. It is very disappointing. You are with one agent, and when you try to get back on chat again, they can see your notes. It is very hard to deal with. Every time you have to start all over again.I

Purchased a 2.35 carat oval cut diamond and could not be happier with my purchase. It’s absolutely beautiful and set in 14k gold. Very reasonable price as well.

When I ordered, I thought I clicked yellow gold but white gold showed on the order. I contacted them via the chat feature and they said they will update it to yellow gold. We got a good price and are excited for the ring!

Awesome Diamond, setting and turnaround time was great. Beautiful!!!!!!!

I’m so happy with my purchase! I ordered an oval cut 1.5 carat to add to a ring setting I have. It’s literally perfect. So gorgeous and shipped within a week! I also took it to a jeweler to appraise and it matched up with the IGI report. Would buy from them again.

Received my second piece, an eternity band set in yellow gold. Fit and quality was perfect. Communication with customer service flawless. I highly recommend this jeweler if you seek high quality custom or not pieces at very reasonable prices.

This is my first time ordering from Luvansh. I have a yellow diamond ring I’ve been searching for just the right band to complement it. I found such a perfect ring - Platinum Lab-Created Diamond Pear-Shaped Fancy Vivid Yellow & White Flower Ring (2.00 CTW E-F VS). It’s stunning. It was at a great price with a Mother’s Day discount code. Shortly after checking out, I viewed a reel I had received with a code for a slightly high percentage off. I wasn’t going to ask if the higher percentage could be applied but decided it was worth at least inquiring on the site. Initially it was through the bot but was quickly transferred to an actual agent. They quickly responded and allowed for the new code to be applied. This is what I call excellent customer service - when a business kindly and efficiently addresses a question and provides a favorable resolution - that is what determines where I want to shop and spend my money in the future. They could have said no and I would have totally understood but they absolutely took care of me and I very much appreciate it. Thank you, thank you.

Wanted to purchase something from the website but wanted to also ensure that it would be here in time for a special event as this was a gift for my goddaughter. Reached out to the company and they quickly responded and now they ensured the item would in fact arrive on time.Great customer service; would buy from them again!