LuvanshReviews of luvansh.com

EDIT: After messaging customer service again yesterday, they were able to handle the shipping issues and the diamond was delivered today. They were quick to respond to my message and seemed to have handled to issue quickly! Ordered a diamond, the original diamond was not available so they offered me an alternate option, which was great. After that, the shipping has taken forever, the ship date changed a couple times and I’m almost 3 weeks post order and my diamond has still not arrived. Their “two day shipping” doesn’t not seem to be as expected.

Their products are indeed cheaper than those from other brands, but the quality of the stone setting is not satisfactory. I’m a customer from Canada, and before placing my order, I checked online reviews—some mentioned quality issues such as loose diamonds on rings. Unfortunately, I also encountered a similar problem. Before ordering, I specifically reminded customer service to check the setting of each diamond carefully before shipping. However, the ring I received still has a loose diamond, and I’m now in the process of requesting an exchange. I would like to remind other customers to be prepared for a possible exchange and to carefully check whether the diamonds are securely set upon receiving their orders.

I have been seeing so many reviews lately on this company. I am having the same issues. They say one thing and push it back out dates. I asked about the refund policy no response. I was actually going to buy a ring and a pair of earring that was a few thousand then thought hmmm maybe I'll just get the earring first then see if this is all legit. I'm thanking I didn't cause at this point it's been over a month and still cannot get definate answers. I did check before purchase if this was legit and it did show positive to be a true company but as of today 1/30/25. They have pushed back date 3 times. I hope we all didn't get scammed. Will update if or when I will receive my earrings. Stay tuned. Updating, so the earring went out on the 4th and received on the 6th. I am very happy about the product. For a sec I thought they were not legit. I am changing my review to a 3 because they took over a month to get here. When I ordered during the Christmas holiday and if you don't mind waiting I guess for the price?? I guess that would matter on preference? Maybe depending what is purchased maybe would arrive quicker? Product is beautiful, they do respond. Slow yes. I usually purchase actual diamond not Lab. Personally I don't know if I would purchase from them again?? Hope this kinda helps. They are legit company so eventually you will receive the product. :)